You missed an extremely important part of the procedure
-
Did you give “PlexMediaServer” FULL CONTROL of the Plex shared folder
– AND “Apply to this folder, sub-folders and files” ? -
Did you previously “Uninstall & Erase” the prior DSM 7 installation ?
(It will not migrate / import on top of an existing valid installation)
Assuming you have everything in the Plex shared folder,
- Uninstall and Erase (the 3rd package center menu option) the installed DSM package
- Follow these instructions (same as given previously with more details)