Plex Media Server not allowing Premium Music for lifetime subscriber

Server Version#: 1.13.5.5332
Player Version#:

After upgrading to the latest server, I tried to play from my music library. . . . It couldn’t find the files. I deleted the library and created it again, but it would not acknowledge that I am a plex pass subscriber (I have a lifetime subscription) so I could not create a premium library!

The files are Your files. Did something happen to your library?

May I see your log files ?

They are my files. Plex Media Server Logs_2018-09-06_17-20-28.zip (7.8 MB)

The RAID drives they are on did not mount with the server booted, so I manually mounted it, but they still wouldn’t play.

i’m not seeing errors in your logs.

Please recreate and then capture logs 30 seconds after recreating a couple failures.

I recreated the library again, and was able to choose the premium music library. Not sure what happened, but we are good now.

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