Server Version#:1.25.5.5492 OS: Windows 10 x64 My Plex Media Server’s web interface indicates that the server is not claimed. Clicking the Claim Server button does nothing. The icon at the top-right of the window does not show that it recognizes that I am logged in. Clicking this offers a Swit…

Another oddity: From Settings > General, next to where the version displays, it appears to be checking for an update. It then gives up, with a message: Something went wrong. Please install manually. From the Server Update Channel drop-down at the bottom of Settings > General, the only item list…

Please upload a zip with PMS logs right after you clicked the Claim button

Thank you for such a quick reply! I just performed a clean installation of Plex Media Server 1.25.5.5492. I then restored my backup of the contents to C:\Users(username)\AppData\Local\Plex Media Server\ (with the Logs sub-folder empty to begin). I then launched Plex Media Server for new log files…

It’s related :wink: Looks like PMS can’t access plex.tv, so check your DNS settings as well as default router If changing anything, reboot afterwards

Thanks again for your update. My router passes along OpenDNS’s server values for DNS as a starting point. Echoing your suggestion, since my last post, I updated the PC’s DNS server value to point to Google’s public service (8.8.8.8). No improvement. I have also tried disabling Windows 10’s built…

Victory! After some further digging, I thought to check the HOSTS file for Windows. I didn’t expect to find anything significant here, but figured it would be something to cross off the list of possibilities. I found that an app that had been used months ago had added entries here for Plex. It i…

Plex Media Server - Not Signed in - Cannot Claim Server

Plex Media Server

CharkoFlix February 16, 2022, 3:46am 8

Thank you!! This fixed my issue aswell.

Trouble Claiming my Server

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Plex Media Server - Not Signed in - Cannot Claim Server

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