Server Version#: Newest download
I just installed the latest download of Plex Media Server after wiping my system and installing the latest version of Ubuntu (22.04). I am trying to point Plex to my media and it is not finding the files. I am able to find /home/administrator but the system stops there. It usually finds the folders located in the home directory by this time but nothing is coming up. I have never had this problem before with previous Ubuntu or Plex Media Server versions.
Have you already verified the permissions to that directory and it’s children? The default plex system account won’t have access to that the admin home folder without some level of manual configuration in your system.
In previous versions, checking permissions was not necessary. I run the program under Admin so that should not be necessary. I have checked the permissions in the Files folder and also run chmod on the Videos location in Terminal. Nothing changes. I have also downloaded and installed a previous version of Plex from GitHub. Same issue. Looking thru Forum it appears that Windows and Mac users are also running into some issues as well. It makes me wonder if it’s a coding error on Plex’s side that needs to be repaired. Updates are causing system crashes and other issues. I don’t want to give up but maybe its time to switch media servers.
In windows, “admin” has privileges.
In Linux, “admin” is just another username like “chuckpa”.
For PMS to read the home directory of /home/admin,
sudo chmod 755 /home/admin (allows PMS to get into the directory to read)admin, grant 755 to directories and 644 to files, setup permission for those files you want user plex:plex to read.Linux has always been strict on permissions. MacOS (because it’s Unix based) behaves the same with one exception; PMS runs as your username on MacOS whereas it runs as a service on Linux.
WOW!!! That seemed to work. I am currently adding media to the server from the needed folder. I swear I have never needed to do this to get PMS to work on Ubuntu. Crossing my fingers I can watch a movie tomorrow…
Welcome to Ubunto 22.04 
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
