I’m on Ubuntu 16.04.1 LTS. I installed Plex Media Server from the Ubuntu Software. I’m unable to pull in any videos to the plex server. I understand this is most likely a permissions issue. The videos are stored in /home/manny/Videos. The problem I’m running into is that I cannot find any group or user by the name of plex to grant permissions to.
In /snap/menta-plexmediaserver/10/etc/default/plexmediaserver file there is a line that says:
export PLEX_MEDIA_SERVER_USER=plex
I’m a complete noob to Plex and only recently started using linux. Any help is appreciated.
the plex user should be there. you should be able to assign ownership / permissions to the Videos folder and its content using the following command… sudo chown -R plex:plex /home/manny/Videos
(might also need a chmod… but let’s try this one first… system will ask for your admin password due to sudo).
As of Ubuntu 16, /etc/default/plexmediaserver is no longer used. With the change to systemd, PMS also switched to using it as the default.
If you upgraded from an older version of Ubuntu to version 16 it is known to not always go as smoothly as one would help. Particularly, ‘services’ like Plex don’t migrate well.
Putting media in your home directory, due to the nature of Linux default permissions and the GUI (Gnome), doesn’t turn out well. You’re always better off placing them in another directory which your username owns and user plex has permission to read them.
Before proceeding with how to resolve this:
Did you upgrade Ubuntu from an older version?
Where is your Library stored? (Did you customize PMS in any way?)
If you’ve not done either of the above, did you follow an installation procedure from somewhere on the web and, if so, which one did you follow ?
Plex does not publish its software through any ‘stores’ other than the ‘App Centers’ for some of the NAS products. You have an authorized copy from someone. There is no way of knowing what it has done to your system so please be careful
If you wish to PM me the DPKG file you downloaded from the Snap Store, Show me the contents of your /etc/passwd (also in PM), I will speak to the appropriate teams and find out what’s happening.
Until then Please remove whatever you installed. (a purge).
When complete, Open http:/127.0.0.1:32400/web in your browser and you should be prompted to sign in, see the ‘Got It’ page, proceeding into the normal Plex setup wizard.
