After password reset my Plex media server on QNAP Nas is completely unfindable in the Plex web app. I tried reconnecting. I tried stop and restart. I tried reinstalling Plex media server. I tried different browsers. I tried different operating systems. All my music photo and video files are complete…

Then I can login and see everything except my server

If you click on Settings, the wrench icon, you don’t see your server listed on the left side? Just to double check, you’re using http, not https, correct? Strange that is responds OK to http://192.168.2.100:32400/identity but won’t let you claim it.

Yes, it is strange. Yes I was using http I did delete 3 words in the preference file yesterday. One of the earlier posts said that I should delete three words. Unfortunately I didn’t make a backup of the original.

One more thing to try. I just ran through this on my server. It will re-run you through the setup pages. When you see the one for your media libraries, skip through it, do not make any changes. When you’re through the setup pages, you should be able to reach your server settings, and the server …

I ran through the steps again after renaming preferences.xml. It is a pain, since I have to go through my server settings (this returns them to defaults), but libraries are intact and I can pin them to my home page if desired. Here’s what happened w/ my Synology DS918+: Using an incognito browser…

Big thank you to FordGuy! The .old restart finally did the trick :slight_smile:

I have been beating my head against the wall on this unclaimed server problem for a while. My problem and the steps I have taken seem to be very similar to Maurice’s. However, I am inexperienced with Linux in general and do not know how to access the “preferences.xml” file to rename it. That is w…

[image] DenField: I access my QNAP through my Windows PC Use the PlexData share, and read about the procedure here: [image] (Re-)Claiming a QNAP Plex Media Server Tips, Tricks & How-Tos (Re-)Claiming a QNAP based Plex Media Server: Note: When browsin…

That worked for me as well. You can use the script.

I double-checked that the claim status is 0 by inquiring at http://198.168.0.123:32400/identify and I also checked at /web to see if my server appears and it does not. I am not sure how to proceed.

Plex Media Server on Snap NAS is completely unfindable after password reset

Plex Media Server

dane22 August 30, 2022, 5:28pm 18

Use the PlexData share, and read about the procedure here:

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Plex Media Server on Snap NAS is completely unfindable after password reset

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