Server Version#:1.30.1.6497 Player Version#: Since a couple of days PMS installed on my WD PR4100 goes offline without any warning. I canot access to it anymore no matter I use a player on the phone or via browser. It works for few hours if I reboot the WD or if from the web interface of WD I t…

Server Version#:1.30.1.6497 Plex Support, I am having the same issue on my WD PR4100. Some assistance, please?

Not yet. Is anyone aware of any way to open a support ticket? I don’t see any such thing.

Can you post your server logs? In the WD is the app running or stopped?

my server install is 1.30.1.6562-915986d62, I’m running on a WD Passport Pro, since the last update of the plex server all of my movies are no longer showing. All of the articles say to reconnect to the server but when I go to the settings there is no button to connect to the server.

I’m running a WD Passport Pro, Plex came pre installed and there is no way to get to the Linux command line nor is there an install button. This all happened when I updated my server software. Is there plans to fix the problem with a new version / update? Any ideas that don’t involve a command li…

@ChuckPa Any chance you know WD?

I know some of WD machines. Those with OS5 installed are still accessible. The remainder are completely “BlackBoxed” by WD. Is that a PR4100 ? by chance? (There seems to be other reference other than the OP) As long as it’s OS5, we’re in business. I have a couple tools (my tools) which …

The WD Passport Pro is not upgradeable to OS 5 and no plans for an upgrade. I’ve searched the WD support sites. This is BlackBoxed as you put it. Everything worked find up until the last server update and since then the server is no longer showing and the button in settings/general no longer show…

Plex Media Server on WD PR4100 goes offline

Plex Media Server

dbirch January 24, 2023, 2:20am 7

OK that changes what I thought was wrong, Please see Server credential reset utility for Linux-based platforms you need to claim the server

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Plex Media Server on WD PR4100 goes offline

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