Western Digital PR4100 server unavailable after latest update

Plex Media Server
1

Server Version#: 1.23.2.4584
Player Version#:

After updating to the latest version my plex media server is unavailable. 5/25/21

  • No content available is the message

  • Server is running on my Western Digital PR4100 OS 5.

  • Can not connect through web browsers, IOS devices, either internally or externally.

  • Can connect to the NAS and access files directly from the directory and run them, but can not connect with the plex clients

2

Have you tried stopping and restarting PMS? Or even restarting the entire NAS?

3

I’ve stopped and started it.
I’ve restarted the NAS
I’ve uninstalled and reinstalled the PMS application.

4

What do the logs say? They should be at /mnt/HD/HD_a2/Nas_Prog/plex_conf/Plex Media Server/Logs

5

Can’t find them, that directory structure is not visible.

6

this structure is only visible when you access your nas via ssh (Settings → Network → SSH)

7

Update: I uninstall the plex media server, reboot and it’s back installed again, without me reinstalling it… Leads me to believe that something in the server update is totally messed up.

8

Can’t uninstall, Can’t turn it off something got corrupted doing the last update and now the only thing I get is:
No content available

Check your network connection and verify that any media servers are online.

9

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