Plex Media Server randomly stops serving content and shows as unavailable

Plex Media Server
,
1

Server Version#: 1.29.2.6364
Player Version#: multiple players on different platforms (windows, roku, shield)

Hello all,

I’m running a Plex server through docker, and for the most part everything is fine. Recently, though, the server has begun just stopping playback at random with a playback error, and then showing the server as unavailable. After some time (it varies how long, from minutes to hours) the server will come back online with no intervention from me.

I was digging into the logs and I found this error that seems to crop up when the system is not responding:

“6 threads are waiting on db connections held by threads: 0x7f3a1c03db38,0x7f3a15119b38,0x7f3a15d2bb38,0x7f3a19f4db38,0x7f3a17955b38,0x7f3a17d5bb38,0x7f3a1a556b38,0x7f3a17149b38,0x7f3a19b47b38,0x7f3a1a353b38,0x7f3a19179b38,0x7f3a1a150b38,0x7f3a17b58b38,0x7f3a1937cb38,0x7f3a1693db38,0x7f3a1b39db38,0x7f3a19d4ab38,0x7f3a1bc1fb38,0x7f3a18d73b38,0x7f3a19944b38”

The number of threads changes, up to high 20’s. I’m not sure what this means.

Restarting the docker container fixes the problem (for a little while).

Can anyone help or suggest some different paths I might be able to take? Thanks.

2

Need the DEBUG logs which lead up to this.

It’s not possible to diagnose and resolve from a single statement

3

Thank you for looking in to this. I have what I think are the relevant portions of the debug log, and I was able to find some more information in it. It appears that the media server thinks that it’s lost connectivity to the Internet, which does not seem to be the case.

Anyway, here’s the log.

Nov 20, 2022 14:24:20.120 [0x7f3a1f899b38] DEBUG - [EventSourceClient/mediaserver/50-52-85-160.092a80d106d54b7184c70a8770cfa027.plex.direct:32400] Resolving 50-52-85-160.092a80d106d54b7184c70a8770cfa027.plex.direct port 32400 Nov 20, 2022 14:24:20.120 [0x7f3a1f899b38] DEBUG - [EventSourceClient/mediaserver/104-35-113-98.7a41b533283644dd9bbecc240a43df27.plex.direct:23620] Resolving 104-35-113-98.7a41b533283644dd9bbecc240a43df27.plex.direct port 23620
Nov 20, 2022 14:24:20.120 [0x7f3a1f899b38] DEBUG - [EventSourceClient/pubsub/184.105.148.115:443] Resolving 184.105.148.115 port 443
Nov 20, 2022 14:24:20.120 [0x7f3a17d5bb38] DEBUG - [Req#29304/Transcode/7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4] Asked for segment 213 from session.
Nov 20, 2022 14:24:20.120 [0x7f3a17d5bb38] DEBUG - [Req#29304/Transcode/7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4] Returning segment 213 from session
Nov 20, 2022 14:24:20.121 [0x7f3a1f899b38] DEBUG - Auth: authenticated user 174907442 as USERNAME
Nov 20, 2022 14:24:20.121 [0x7f3a19b47b38] DEBUG - [Req#29250] Play progress on 4638 'Biscuits Week' - got played 1290000 ms by account 174907442!
Nov 20, 2022 14:24:20.121 [0x7f3a18f76b38] DEBUG - Content-Length of /config/Library/Application Support/Plex Media Server/Cache/Transcode/Sessions/plex-transcode-7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4-2caf7e6f-9db4-413a-b62e-21030b179b47/media-00212.ts is 1698016 (of total: 1698016).
Nov 20, 2022 14:24:20.122 [0x7f3a18b70b38] DEBUG - Content-Length of /config/Library/Application Support/Plex Media Server/Cache/Transcode/Sessions/plex-transcode-7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4-2caf7e6f-9db4-413a-b62e-21030b179b47/media-00212.ts is 1698016 (of total: 1698016).
Nov 20, 2022 14:24:20.122 [0x7f3a18161b38] DEBUG - Content-Length of /config/Library/Application Support/Plex Media Server/Cache/Transcode/Sessions/plex-transcode-7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4-2caf7e6f-9db4-413a-b62e-21030b179b47/media-00212.ts is 1698016 (of total: 1698016).
Nov 20, 2022 14:24:20.122 [0x7f3a17d5bb38] DEBUG - Content-Length of /config/Library/Application Support/Plex Media Server/Cache/Transcode/Sessions/plex-transcode-7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4-2caf7e6f-9db4-413a-b62e-21030b179b47/media-00213.ts is 2075708 (of total: 2075708).
Nov 20, 2022 14:24:20.122 [0x7f3a18b70b38] ERROR - Caught exception trying to stream file: /config/Library/Application Support/Plex Media Server/Cache/Transcode/Sessions/plex-transcode-7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4-2caf7e6f-9db4-413a-b62e-21030b179b47/media-00212.ts: write: Broken pipe
Nov 20, 2022 14:24:20.122 [0x7f3a18f76b38] ERROR - Caught exception trying to stream file: /config/Library/Application Support/Plex Media Server/Cache/Transcode/Sessions/plex-transcode-7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4-2caf7e6f-9db4-413a-b62e-21030b179b47/media-00212.ts: write: Broken pipe
Nov 20, 2022 14:24:20.123 [0x7f3a18161b38] ERROR - Caught exception trying to stream file: /config/Library/Application Support/Plex Media Server/Cache/Transcode/Sessions/plex-transcode-7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4-2caf7e6f-9db4-413a-b62e-21030b179b47/media-00212.ts: write: Broken pipe
Nov 20, 2022 14:24:20.123 [0x7f3a17d5bb38] ERROR - Caught exception trying to stream file: /config/Library/Application Support/Plex Media Server/Cache/Transcode/Sessions/plex-transcode-7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4-2caf7e6f-9db4-413a-b62e-21030b179b47/media-00213.ts: write: Broken pipe
Nov 20, 2022 14:24:20.163 [0x7f3a16f46b38] WARN - Took too long (0.480000 seconds) to start a transaction on /data/jenkins/server/3537899744/Statistics/StatisticsManager.cpp:301
Nov 20, 2022 14:24:20.163 [0x7f3a16f46b38] WARN - Transaction that was running was started on thread 0x7f3a19d4ab38 at /data/jenkins/server/3537899744/Statistics/StatisticsManager.cpp:304
Nov 20, 2022 14:25:20.198 [0x7f3a17f5eb38] DEBUG - [Req#2924a] It took 70.000000 ms to retrieve 4 items.
Nov 20, 2022 14:25:20.268 [0x7f3a15925b38] DEBUG - It took 70.000000 ms to retrieve 5 items.
Nov 20, 2022 14:25:20.270 [0x7f3a1c03db38] DEBUG - [Req#2911f] Play progress on 4638 'Biscuits Week' - got played 1237000 ms by account 174907442!
Nov 20, 2022 14:25:20.293 [0x7f3a15f2eb38] DEBUG - [Req#292e7] Play progress on 4638 'Biscuits Week' - got played 1383000 ms by account 174907442!
Nov 20, 2022 14:26:20.264 [0x7f3a19179b38] DEBUG - [Req#292e1] Play progress on 4638 'Biscuits Week' - got played 1362000 ms by account 174907442!
Nov 20, 2022 14:27:20.386 [0x7f3a1937cb38] DEBUG - Request: [192.168.1.57:43326 (WAN)] GET /:/timeline?playbackTime=1415103&time=1415000&state=playing&ratingKey=4638&key=%2Flibrary%2Fmetadata%2F4638&col=2&row=0&context=source%3Acontent.watchlist&duration=3542000&playQueueItemID=41411 (26 live) #2932e GZIP Signed-in Token (USERNAME)
Nov 20, 2022 14:27:20.386 [0x7f3a1f899b38] DEBUG - [EventSourceClient/mediaserver/71-105-8-19.4e18e32a57e443cc8adb3499ee127796.plex.direct:1337] Resolved 71-105-8-19.4e18e32a57e443cc8adb3499ee127796.plex.direct to 71.105.8.19:1337
Nov 20, 2022 14:27:20.386 [0x7f3a1f899b38] DEBUG - [EventSourceClient/mediaserver/50-52-85-160.092a80d106d54b7184c70a8770cfa027.plex.direct:32400] Resolved 50-52-85-160.092a80d106d54b7184c70a8770cfa027.plex.direct to 50.52.85.160:32400
Nov 20, 2022 14:27:20.386 [0x7f3a1f899b38] DEBUG - [EventSourceClient/mediaserver/104-35-113-98.7a41b533283644dd9bbecc240a43df27.plex.direct:23620] Resolved 104-35-113-98.7a41b533283644dd9bbecc240a43df27.plex.direct to 104.35.113.98:23620
Nov 20, 2022 14:27:20.386 [0x7f3a1f899b38] DEBUG - [EventSourceClient/pubsub/184.105.148.115:443] Resolved 184.105.148.115 to 184.105.148.115:443
Nov 20, 2022 14:27:20.386 [0x7f3a1f899b38] DEBUG - Completed after connection close: [192.168.1.57:43315] 500 GET /video/:/transcode/universal/session/7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4/base/00212.ts?protocol=hls&mediaIndex=0&waitForSegments=1&videoQuality=100&session=7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4&mediaBufferSize=50000&location=lan&directPlay=0&maxVideoBitrate=20000&offset=0&partIndex=0&videoResolution=3840x2160&path=%2Flibrary%2Fmetadata%2F4638&directStream=1&skipSubtitles=1 (26 live) 180266ms 0 bytes (pipelined: 3)
Nov 20, 2022 14:27:20.387 [0x7f3a1f899b38] DEBUG - Removed transcode data consumer, active count 4 => 3
Nov 20, 2022 14:27:20.387 [0x7f3a1f899b38] DEBUG - Completed after connection close: [192.168.1.57:43318] 500 GET /video/:/transcode/universal/session/7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4/base/00212.ts?protocol=hls&mediaIndex=0&waitForSegments=1&videoQuality=100&session=7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4&mediaBufferSize=50000&location=lan&directPlay=0&maxVideoBitrate=20000&offset=0&partIndex=0&videoResolution=3840x2160&path=%2Flibrary%2Fmetadata%2F4638&directStream=1&skipSubtitles=1 (25 live) 180267ms 0 bytes (pipelined: 3)
Nov 20, 2022 14:27:20.387 [0x7f3a1f899b38] DEBUG - Removed transcode data consumer, active count 3 => 2
Nov 20, 2022 14:27:20.387 [0x7f3a1f899b38] DEBUG - Completed after connection close: [192.168.1.57:43319] 500 GET /video/:/transcode/universal/session/7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4/base/00212.ts?protocol=hls&mediaIndex=0&waitForSegments=1&videoQuality=100&session=7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4&mediaBufferSize=50000&location=lan&directPlay=0&maxVideoBitrate=20000&offset=0&partIndex=0&videoResolution=3840x2160&path=%2Flibrary%2Fmetadata%2F4638&directStream=1&skipSubtitles=1 (24 live) 180266ms 0 bytes (pipelined: 3)
Nov 20, 2022 14:27:20.387 [0x7f3a1f899b38] DEBUG - Removed transcode data consumer, active count 2 => 1
Nov 20, 2022 14:27:20.387 [0x7f3a1f899b38] DEBUG - Completed after connection close: [192.168.1.57:43320] 500 GET /video/:/transcode/universal/session/7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4/base/00213.ts?protocol=hls&mediaIndex=0&waitForSegments=1&videoQuality=100&session=7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4&mediaBufferSize=50000&location=lan&directPlay=0&maxVideoBitrate=20000&offset=0&partIndex=0&videoResolution=3840x2160&path=%2Flibrary%2Fmetadata%2F4638&directStream=1&skipSubtitles=1 (23 live) 180266ms 0 bytes (pipelined: 2)
Nov 20, 2022 14:27:20.387 [0x7f3a1f899b38] DEBUG - Removed transcode data consumer, active count 1 => 0
Nov 20, 2022 14:27:20.387 [0x7f3a1f899b38] DEBUG - Auth: authenticated user 174907442 as USERNAME
Nov 20, 2022 14:27:20.387 [0x7f3a18f76b38] DEBUG - Request: [192.168.1.57:43327 (WAN)] GET /video/:/transcode/universal/session/7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4/base/00213.ts?protocol=hls&mediaIndex=0&waitForSegments=1&videoQuality=100&session=7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4&mediaBufferSize=50000&location=lan&directPlay=0&maxVideoBitrate=20000&offset=0&partIndex=0&videoResolution=3840x2160&path=%2Flibrary%2Fmetadata%2F4638&directStream=1&skipSubtitles=1 (23 live) #29331 Signed-in Token (USERNAME)
Nov 20, 2022 14:27:20.387 [0x7f3a18f76b38] DEBUG - [Req#29331/Transcode/7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4] Asked for segment 213 from session.
Nov 20, 2022 14:27:20.387 [0x7f3a18f76b38] DEBUG - [Req#29331/Transcode/7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4] Returning segment 213 from session
Nov 20, 2022 14:27:20.388 [0x7f3a18b70b38] DEBUG - [Req#29332/Transcode/7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4/2caf7e6f-9db4-413a-b62e-21030b179b47] Session 7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4 (3) is unthrottling
Nov 20, 2022 14:27:20.388 [0x7f3a1f899b38] DEBUG - Auth: authenticated user 174907442 as USERNAME
Nov 20, 2022 14:27:20.388 [0x7f3a18b70b38] DEBUG - Request: [192.168.1.57:43328 (WAN)] GET /video/:/transcode/universal/session/7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4/base/00213.ts?protocol=hls&mediaIndex=0&waitForSegments=1&videoQuality=100&session=7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4&mediaBufferSize=50000&location=lan&directPlay=0&maxVideoBitrate=20000&offset=0&partIndex=0&videoResolution=3840x2160&path=%2Flibrary%2Fmetadata%2F4638&directStream=1&skipSubtitles=1 (23 live) #29333 Signed-in Token (USERNAME)
Nov 20, 2022 14:27:20.388 [0x7f3a1f899b38] DEBUG - [EventSourceClient/mediaserver/71-105-8-19.4e18e32a57e443cc8adb3499ee127796.plex.direct:1337] Failure: 125 - Operation canceled.
Nov 20, 2022 14:27:20.388 [0x7f3a18b70b38] DEBUG - [Req#29333/Transcode/7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4] Asked for segment 213 from session.
Nov 20, 2022 14:27:20.388 [0x7f3a18b70b38] DEBUG - [Req#29333/Transcode/7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4] Returning segment 213 from session
Nov 20, 2022 14:27:20.388 [0x7f3a1f899b38] ERROR - [EventSourceClient/mediaserver/71-105-8-19.4e18e32a57e443cc8adb3499ee127796.plex.direct:1337] Retrying in 30 seconds.
Nov 20, 2022 14:27:20.388 [0x7f3a1f899b38] DEBUG - [EventSourceClient/mediaserver/50-52-85-160.092a80d106d54b7184c70a8770cfa027.plex.direct:32400] Failure: 125 - Operation canceled.
Nov 20, 2022 14:27:20.388 [0x7f3a1f899b38] ERROR - [EventSourceClient/mediaserver/50-52-85-160.092a80d106d54b7184c70a8770cfa027.plex.direct:32400] Retrying in 30 seconds.
Nov 20, 2022 14:27:20.388 [0x7f3a1f899b38] DEBUG - [EventSourceClient/mediaserver/104-35-113-98.7a41b533283644dd9bbecc240a43df27.plex.direct:23620] Failure: 125 - Operation canceled.
Nov 20, 2022 14:27:20.388 [0x7f3a1f899b38] ERROR - [EventSourceClient/mediaserver/104-35-113-98.7a41b533283644dd9bbecc240a43df27.plex.direct:23620] Retrying in 30 seconds.
Nov 20, 2022 14:27:20.388 [0x7f3a1f899b38] DEBUG - [EventSourceClient/pubsub/184.105.148.115:443] Failure: 125 - Operation canceled.
Nov 20, 2022 14:27:20.388 [0x7f3a1f899b38] ERROR - [EventSourceClient/pubsub/184.105.148.115:443] Retrying in 30 seconds.
Nov 20, 2022 14:27:20.388 [0x7f3a18161b38] DEBUG - Request: [192.168.1.10:62910 (WAN)] GET /media/providers (25 live) #29335 GZIP Signed-in Token (bmarkenson) (Microsoft Edge)
Nov 20, 2022 14:27:20.388 [0x7f3a17d5bb38] DEBUG - [Req#2933c/Transcode/7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4/2caf7e6f-9db4-413a-b62e-21030b179b47] Throttle - Getting back to work.
Nov 20, 2022 14:27:20.388 [0x7f3a1f899b38] DEBUG - Auth: authenticated user 174907442 as USERNAME
Nov 20, 2022 14:27:20.389 [0x7f3a17d5bb38] DEBUG - Request: [192.168.1.57:43329 (WAN)] GET /video/:/transcode/universal/session/7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4/base/00214.ts?protocol=hls&mediaIndex=0&waitForSegments=1&videoQuality=100&session=7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4&mediaBufferSize=50000&location=lan&directPlay=0&maxVideoBitrate=20000&offset=0&partIndex=0&videoResolution=3840x2160&path=%2Flibrary%2Fmetadata%2F4638&directStream=1&skipSubtitles=1 (26 live) #2933a Signed-in Token (USERNAME)
Nov 20, 2022 14:27:20.389 [0x7f3a1f899b38] DEBUG - Auth: authenticated user 174907442 as USERNAME
Nov 20, 2022 14:27:20.389 [0x7f3a17d5bb38] DEBUG - [Req#2933a/Transcode/7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4] Asked for segment 214 from session.
Nov 20, 2022 14:27:20.389 [0x7f3a17d5bb38] DEBUG - [Req#2933a/Transcode/7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4] Returning segment 214 from session
Nov 20, 2022 14:27:20.390 [0x7f3a18f76b38] DEBUG - Content-Length of /config/Library/Application Support/Plex Media Server/Cache/Transcode/Sessions/plex-transcode-7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4-2caf7e6f-9db4-413a-b62e-21030b179b47/media-00213.ts is 2075708 (of total: 2075708).
Nov 20, 2022 14:27:20.391 [0x7f3a17d5bb38] DEBUG - Content-Length of /config/Library/Application Support/Plex Media Server/Cache/Transcode/Sessions/plex-transcode-7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4-2caf7e6f-9db4-413a-b62e-21030b179b47/media-00214.ts is 1971744 (of total: 1971744).
Nov 20, 2022 14:27:20.392 [0x7f3a18b70b38] DEBUG - Content-Length of /config/Library/Application Support/Plex Media Server/Cache/Transcode/Sessions/plex-transcode-7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4-2caf7e6f-9db4-413a-b62e-21030b179b47/media-00213.ts is 2075708 (of total: 2075708).
Nov 20, 2022 14:27:20.527 [0x7f3a19d4ab38] DEBUG - [Req#2931a] Client [cf2adcefd7429836d9235fcf6fa83175] reporting timeline state playing, progress of 1404000/3542000ms for guid=, playbackTime=1404609ms ratingKey=4638 url=, key=/library/metadata/4638, containerKey=, metadataId=4638, source=
Nov 20, 2022 14:27:20.641 [0x7f3a17f5eb38] DEBUG - [Req#2924a] We're going to try to auto-select an audio stream for account 174907442.
Nov 20, 2022 14:27:20.641 [0x7f3a17f5eb38] DEBUG - [Req#2924a] Selecting best audio stream for part ID 10115 (autoselect: 1 language: en)
Nov 20, 2022 14:27:20.641 [0x7f3a17f5eb38] DEBUG - [Req#2924a] We're going to try to auto-select a subtitle.
Nov 20, 2022 14:27:20.641 [0x7f3a17f5eb38] DEBUG - [Req#2924a] Audio Stream: 31142, Subtitle Stream: -1
Nov 20, 2022 14:27:20.770 [0x7f3a18f76b38] DEBUG - Request: [192.168.1.57:43324 (WAN)] GET /:/timeline?playbackTime=1394015&time=1394000&state=playing&ratingKey=4638&key=%2Flibrary%2Fmetadata%2F4638&col=2&row=0&context=source%3Acontent.watchlist&duration=3542000&playQueueItemID=41411 (26 live) #292f9 GZIP Signed-in Token (USERNAME)
Nov 20, 2022 14:27:20.771 [0x7f3a17f5eb38] DEBUG - [Req#2924a] [Now] User is USERNAME (ID: 174907442)
Nov 20, 2022 14:27:20.771 [0x7f3a17f5eb38] DEBUG - [Req#2924a] [Now] Device is Roku (Roku Ultra).
Nov 20, 2022 14:27:20.771 [0x7f3a17f5eb38] DEBUG - [Req#2924a] [Now] Profile is Roku-7.x
Nov 20, 2022 14:27:20.771 [0x7f3a17f5eb38] DEBUG - [Req#2924a] [Now] Updated play state for /library/metadata/4638.
Nov 20, 2022 14:27:20.772 [0x7f3a17f5eb38] DEBUG - [Req#2924a] Statistics: (cf2adcefd7429836d9235fcf6fa83175) Reporting active playback in state 0 of type 4 (scrobble: 0) for account 174907442
Nov 20, 2022 14:27:20.773 [0x7f3a1fa9cb38] DEBUG - Auth: authenticated user 174907442 as USERNAME
Nov 20, 2022 14:27:20.774 [0x7f3a1fa9cb38] DEBUG - Failed to stream media, client probably disconnected after 65536 bytes: 32 - Broken pipe
Nov 20, 2022 14:27:20.774 [0x7f3a1fa9cb38] DEBUG - Completed after connection close: [192.168.1.57:43327] 200 GET /video/:/transcode/universal/session/7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4/base/00213.ts?protocol=hls&mediaIndex=0&waitForSegments=1&videoQuality=100&session=7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4&mediaBufferSize=50000&location=lan&directPlay=0&maxVideoBitrate=20000&offset=0&partIndex=0&videoResolution=3840x2160&path=%2Flibrary%2Fmetadata%2F4638&directStream=1&skipSubtitles=1 (28 live) 386ms 65536 bytes (pipelined: 1)
Nov 20, 2022 14:27:20.774 [0x7f3a1fa9cb38] DEBUG - Removed transcode data consumer, active count 3 => 2
Nov 20, 2022 14:27:20.774 [0x7f3a1fa9cb38] DEBUG - Failed to stream media, client probably disconnected after 65536 bytes: 32 - Broken pipe
Nov 20, 2022 14:27:20.774 [0x7f3a1fa9cb38] DEBUG - Completed after connection close: [192.168.1.57:43329] 200 GET /video/:/transcode/universal/session/7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4/base/00214.ts?protocol=hls&mediaIndex=0&waitForSegments=1&videoQuality=100&session=7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4&mediaBufferSize=50000&location=lan&directPlay=0&maxVideoBitrate=20000&offset=0&partIndex=0&videoResolution=3840x2160&path=%2Flibrary%2Fmetadata%2F4638&directStream=1&skipSubtitles=1 (27 live) 385ms 65536 bytes (pipelined: 1)
Nov 20, 2022 14:27:20.775 [0x7f3a1fa9cb38] DEBUG - Removed transcode data consumer, active count 2 => 1
Nov 20, 2022 14:27:20.775 [0x7f3a1fa9cb38] DEBUG - Failed to stream media, client probably disconnected after 65536 bytes: 32 - Broken pipe
Nov 20, 2022 14:27:20.775 [0x7f3a1fa9cb38] DEBUG - Completed after connection close: [192.168.1.57:43328] 200 GET /video/:/transcode/universal/session/7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4/base/00213.ts?protocol=hls&mediaIndex=0&waitForSegments=1&videoQuality=100&session=7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4&mediaBufferSize=50000&location=lan&directPlay=0&maxVideoBitrate=20000&offset=0&partIndex=0&videoResolution=3840x2160&path=%2Flibrary%2Fmetadata%2F4638&directStream=1&skipSubtitles=1 (26 live) 387ms 65536 bytes (pipelined: 1)
Nov 20, 2022 14:27:20.775 [0x7f3a1fa9cb38] DEBUG - Removed transcode data consumer, active count 1 => 0
Nov 20, 2022 14:27:20.775 [0x7f3a1fa9cb38] DEBUG - Auth: authenticated user 174907442 as USERNAME
Nov 20, 2022 14:27:20.776 [0x7f3a18b70b38] DEBUG - Request: [192.168.1.57:43331 (WAN)] GET /video/:/transcode/universal/session/7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4/base/00214.ts?protocol=hls&mediaIndex=0&waitForSegments=1&videoQuality=100&session=7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4&mediaBufferSize=50000&location=lan&directPlay=0&maxVideoBitrate=20000&offset=0&partIndex=0&videoResolution=3840x2160&path=%2Flibrary%2Fmetadata%2F4638&directStream=1&skipSubtitles=1 (25 live) #2933d Signed-in Token (USERNAME)
Nov 20, 2022 14:27:20.776 [0x7f3a1fa9cb38] DEBUG - Auth: authenticated user 174907442 as USERNAME
Nov 20, 2022 14:27:20.777 [0x7f3a1f899b38] DEBUG - Auth: authenticated user 174907442 as USERNAME
Nov 20, 2022 14:27:20.778 [0x7f3a17149b38] DEBUG - Request: [192.168.1.57:43332 (WAN)] GET /video/:/transcode/universal/session/7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4/base/00214.ts?protocol=hls&mediaIndex=0&waitForSegments=1&videoQuality=100&session=7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4&mediaBufferSize=50000&location=lan&directPlay=0&maxVideoBitrate=20000&offset=0&partIndex=0&videoResolution=3840x2160&path=%2Flibrary%2Fmetadata%2F4638&directStream=1&skipSubtitles=1 (28 live) #2933e Signed-in Token (USERNAME)
Nov 20, 2022 14:27:20.779 [0x7f3a1f899b38] DEBUG - Auth: authenticated user 174907442 as USERNAME
Nov 20, 2022 14:27:20.779 [0x7f3a17149b38] DEBUG - [Req#2933e/Transcode/7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4] Asked for segment 214 from session.
Nov 20, 2022 14:27:20.779 [0x7f3a17149b38] DEBUG - [Req#2933e/Transcode/7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4] Returning segment 214 from session
Nov 20, 2022 14:27:20.779 [0x7f3a17149b38] DEBUG - Content-Length of /config/Library/Application Support/Plex Media Server/Cache/Transcode/Sessions/plex-transcode-7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4-2caf7e6f-9db4-413a-b62e-21030b179b47/media-00214.ts is 1971744 (of total: 1971744).
Nov 20, 2022 14:27:20.780 [0x7f3a1f899b38] DEBUG - Auth: authenticated user 174907442 as USERNAME
Nov 20, 2022 14:27:20.784 [0x7f3a17149b38] DEBUG - Request: [192.168.1.57:43336 (WAN)] GET /video/:/transcode/universal/session/7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4/base/00212.ts?protocol=hls&mediaIndex=0&waitForSegments=1&videoQuality=100&session=7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4&mediaBufferSize=50000&location=lan&directPlay=0&maxVideoBitrate=20000&offset=0&partIndex=0&videoResolution=3840x2160&path=%2Flibrary%2Fmetadata%2F4638&directStream=1&skipSubtitles=1 (30 live) #29347 Signed-in Token (USERNAME)
Nov 20, 2022 14:27:20.784 [0x7f3a17149b38] DEBUG - [Req#29347/Transcode/7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4] Asked for segment 212 from session.
Nov 20, 2022 14:27:20.784 [0x7f3a17149b38] DEBUG - [Req#29347/Transcode/7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4] Returning segment 212 from session
Nov 20, 2022 14:27:20.784 [0x7f3a1f899b38] DEBUG - Auth: authenticated user 174907442 as USERNAME
Nov 20, 2022 14:27:20.780 [0x7f3a1734cb38] DEBUG - Request: [192.168.1.57:43330 (WAN)] GET /:/timeline?playbackTime=1425612&time=1425000&state=playing&ratingKey=4638&key=%2Flibrary%2Fmetadata%2F4638&col=2&row=0&context=source%3Acontent.watchlist&duration=3542000&playQueueItemID=41411 (29 live) #2933b GZIP Signed-in Token (USERNAME)
Nov 20, 2022 14:27:20.780 [0x7f3a16b40b38] DEBUG - Request: [192.168.1.57:43334 (WAN)] GET /video/:/transcode/universal/session/7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4/base/00215.ts?protocol=hls&mediaIndex=0&waitForSegments=1&videoQuality=100&session=7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4&mediaBufferSize=50000&location=lan&directPlay=0&maxVideoBitrate=20000&offset=0&partIndex=0&videoResolution=3840x2160&path=%2Flibrary%2Fmetadata%2F4638&directStream=1&skipSubtitles=1 (29 live) #29342 Signed-in Token (USERNAME)
Nov 20, 2022 14:27:20.780 [0x7f3a1693db38] DEBUG - Request: [192.168.1.57:43335 (WAN)] GET /video/:/transcode/universal/session/7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4/base/00215.ts?protocol=hls&mediaIndex=0&waitForSegments=1&videoQuality=100&session=7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4&mediaBufferSize=50000&location=lan&directPlay=0&maxVideoBitrate=20000&offset=0&partIndex=0&videoResolution=3840x2160&path=%2Flibrary%2Fmetadata%2F4638&directStream=1&skipSubtitles=1 (29 live) #29346 Signed-in Token (USERNAME)
Nov 20, 2022 14:27:20.784 [0x7f3a1693db38] DEBUG - [Req#29346/Transcode/7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4] Asked for segment 215 from session.
Nov 20, 2022 14:27:20.784 [0x7f3a1693db38] DEBUG - [Req#29346/Transcode/7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4] Returning segment 215 from session
Nov 20, 2022 14:27:20.785 [0x7f3a17149b38] DEBUG - Content-Length of /config/Library/Application Support/Plex Media Server/Cache/Transcode/Sessions/plex-transcode-7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4-2caf7e6f-9db4-413a-b62e-21030b179b47/media-00212.ts is 1698016 (of total: 1698016).
Nov 20, 2022 14:27:20.780 [0x7f3a18b70b38] DEBUG - [Req#2933d/Transcode/7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4] Asked for segment 214 from session.
Nov 20, 2022 14:27:20.785 [0x7f3a18b70b38] DEBUG - [Req#2933d/Transcode/7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4] Returning segment 214 from session
Nov 20, 2022 14:27:20.785 [0x7f3a18b70b38] DEBUG - Content-Length of /config/Library/Application Support/Plex Media Server/Cache/Transcode/Sessions/plex-transcode-7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4-2caf7e6f-9db4-413a-b62e-21030b179b47/media-00214.ts is 1971744 (of total: 1971744).
Nov 20, 2022 14:27:20.782 [0x7f3a1a150b38] DEBUG - [Req#29237] Play progress on 4638 'Biscuits Week' - got played 1258000 ms by account 174907442!
Nov 20, 2022 14:27:20.788 [0x7f3a16b40b38] DEBUG - [Req#29342/Transcode/7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4] Asked for segment 215 from session.
Nov 20, 2022 14:27:20.788 [0x7f3a16b40b38] DEBUG - [Req#29342/Transcode/7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4] Returning segment 215 from session
Nov 20, 2022 14:27:20.789 [0x7f3a1693db38] DEBUG - Content-Length of /config/Library/Application Support/Plex Media Server/Cache/Transcode/Sessions/plex-transcode-7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4-2caf7e6f-9db4-413a-b62e-21030b179b47/media-00215.ts is 1429928 (of total: 1429928).
Nov 20, 2022 14:27:20.789 [0x7f3a16b40b38] DEBUG - Content-Length of /config/Library/Application Support/Plex Media Server/Cache/Transcode/Sessions/plex-transcode-7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4-2caf7e6f-9db4-413a-b62e-21030b179b47/media-00215.ts is 1429928 (of total: 1429928).
Nov 20, 2022 14:27:20.791 [0x7f3a17d5bb38] DEBUG - Request: [192.168.1.57:43337 (WAN)] GET /video/:/transcode/universal/session/7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4/base/00212.ts?protocol=hls&mediaIndex=0&waitForSegments=1&videoQuality=100&session=7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4&mediaBufferSize=50000&location=lan&directPlay=0&maxVideoBitrate=20000&offset=0&partIndex=0&videoResolution=3840x2160&path=%2Flibrary%2Fmetadata%2F4638&directStream=1&skipSubtitles=1 (31 live) #29348 Signed-in Token (USERNAME)
Nov 20, 2022 14:27:20.791 [0x7f3a17d5bb38] DEBUG - [Req#29348/Transcode/7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4] Asked for segment 212 from session.
Nov 20, 2022 14:27:20.791 [0x7f3a17d5bb38] DEBUG - [Req#29348/Transcode/7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4] Returning segment 212 from session
Nov 20, 2022 14:27:20.791 [0x7f3a17d5bb38] DEBUG - Content-Length of /config/Library/Application Support/Plex Media Server/Cache/Transcode/Sessions/plex-transcode-7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4-2caf7e6f-9db4-413a-b62e-21030b179b47/media-00212.ts is 1698016 (of total: 1698016).
Nov 20, 2022 14:27:20.794 [0x7f3a1f899b38] DEBUG - Auth: authenticated user 174907442 as USERNAME
Nov 20, 2022 14:27:20.897 [0x7f3a17b58b38] DEBUG - [Req#29265] [Now] User is USERNAME (ID: 174907442)
Nov 20, 2022 14:27:20.897 [0x7f3a17b58b38] DEBUG - [Req#29265] [Now] Device is Roku (Roku Ultra).
Nov 20, 2022 14:27:20.897 [0x7f3a17b58b38] DEBUG - [Req#29265] [Now] Profile is Roku-7.x
Nov 20, 2022 14:27:20.897 [0x7f3a17b58b38] DEBUG - [Req#29265] [Now] Updated play state for /library/metadata/4638.
Nov 20, 2022 14:27:20.897 [0x7f3a17b58b38] DEBUG - [Req#29265] Statistics: (cf2adcefd7429836d9235fcf6fa83175) Reporting active playback in state 0 of type 4 (scrobble: 0) for account 174907442
Nov 20, 2022 14:27:20.902 [0x7f3a1937cb38] DEBUG - [Req#2932e] Client [cf2adcefd7429836d9235fcf6fa83175] reporting timeline state playing, progress of 1415000/3542000ms for guid=, playbackTime=1415103ms ratingKey=4638 url=, key=/library/metadata/4638, containerKey=, metadataId=4638, source=
Nov 20, 2022 14:27:21.109 [0x7f3a1fa9cb38] DEBUG - Failed to stream media, client probably disconnected after 65536 bytes: 32 - Broken pipe

[...more of the same...]
[cut for character limit]

Nov 20, 2022 14:27:21.111 [0x7f3a1fa9cb38] DEBUG - Completed after connection close: [192.168.1.57:43337] 200 GET /video/:/transcode/universal/session/7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4/base/00212.ts?protocol=hls&mediaIndex=0&waitForSegments=1&videoQuality=100&session=7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4&mediaBufferSize=50000&location=lan&directPlay=0&maxVideoBitrate=20000&offset=0&partIndex=0&videoResolution=3840x2160&path=%2Flibrary%2Fmetadata%2F4638&directStream=1&skipSubtitles=1 (29 live) 321ms 65536 bytes (pipelined: 1)
Nov 20, 2022 14:27:21.111 [0x7f3a1fa9cb38] DEBUG - Removed transcode data consumer, active count 2 => 1
Nov 20, 2022 14:27:21.111 [0x7f3a1fa9cb38] DEBUG - Failed to stream media, client probably disconnected after 65536 bytes: 32 - Broken pipe
Nov 20, 2022 14:27:21.111 [0x7f3a1fa9cb38] DEBUG - Completed after connection close: [192.168.1.57:43334] 200 GET /video/:/transcode/universal/session/7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4/base/00215.ts?protocol=hls&mediaIndex=0&waitForSegments=1&videoQuality=100&session=7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4&mediaBufferSize=50000&location=lan&directPlay=0&maxVideoBitrate=20000&offset=0&partIndex=0&videoResolution=3840x2160&path=%2Flibrary%2Fmetadata%2F4638&directStream=1&skipSubtitles=1 (28 live) 334ms 65536 bytes (pipelined: 1)
Nov 20, 2022 14:27:21.112 [0x7f3a18b70b38] DEBUG - [Req#2934a/Transcode/7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4] Asked for segment 212 from session.
Nov 20, 2022 14:27:21.112 [0x7f3a18b70b38] DEBUG - [Req#2934a/Transcode/7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4] Returning segment 212 from session
Nov 20, 2022 14:27:21.112 [0x7f3a18b70b38] DEBUG - Content-Length of /config/Library/Application Support/Plex Media Server/Cache/Transcode/Sessions/plex-transcode-7ff6994e-3d48-4e75-99a9-9f18ec6078f0-4-2caf7e6f-9db4-413a-b62e-21030b179b47/media-00212.ts is 1698016 (of total: 1698016).
Nov 20, 2022 14:27:21.112 [0x7f3a1fa9cb38] DEBUG - Removed transcode data consumer, active count 1 => 0
Nov 20, 2022 14:27:21.112 [0x7f3a1fa9cb38] DEBUG - Auth: authenticated user 174907442 as USERNAME
Nov 20, 2022 14:27:21.147 [0x7f3a19944b38] DEBUG - [Req#29254] [Now] User is USERNAME (ID: 174907442)
Nov 20, 2022 14:27:21.148 [0x7f3a19944b38] DEBUG - [Req#29254] [Now] Device is Roku (Roku Ultra).
Nov 20, 2022 14:27:21.148 [0x7f3a19944b38] DEBUG - [Req#29254] [Now] Profile is Roku-7.x
Nov 20, 2022 14:27:21.148 [0x7f3a19944b38] DEBUG - [Req#29254] [Now] Updated play state for /library/metadata/4638.
Nov 20, 2022 14:27:21.148 [0x7f3a19944b38] DEBUG - [Req#29254] Statistics: (cf2adcefd7429836d9235fcf6fa83175) Reporting active playback in state 0 of type 4 (scrobble: 0) for account 174907442
Nov 20, 2022 14:27:21.771 [0x7f3a18161b38] DEBUG - 6 threads are waiting on db connections held by threads: 0x7f3a1c03db38,0x7f3a1876ab38,0x7f3a1a150b38,0x7f3a19f4db38,0x7f3a19b47b38,0x7f3a1b39db38,0x7f3a1a353b38,0x7f3a18d73b38,0x7f3a18364b38,0x7f3a1f899b38,0x7f3a18f76b38,0x7f3a17b58b38,0x7f3a17752b38,0x7f3a15f2eb38,0x7f3a18567b38,0x7f3a1734cb38,0x7f3a19d4ab38,0x7f3a16d43b38,0x7f3a19179b38,0x7f3a1bc1fb38
Nov 20, 2022 14:27:21.778 [0x7f3a17f5eb38] DEBUG - [Req#2924a] 6 threads are waiting on db connections held by threads: 0x7f3a1c03db38,0x7f3a1876ab38,0x7f3a1a150b38,0x7f3a19f4db38,0x7f3a19b47b38,0x7f3a1b39db38,0x7f3a1a353b38,0x7f3a18d73b38,0x7f3a18364b38,0x7f3a1f899b38,0x7f3a18f76b38,0x7f3a17b58b38,0x7f3a17752b38,0x7f3a15f2eb38,0x7f3a18567b38,0x7f3a1734cb38,0x7f3a19d4ab38,0x7f3a16d43b38,0x7f3a19179b38,0x7f3a1bc1fb38
Nov 20, 2022 14:27:21.902 [0x7f3a1937cb38] DEBUG - [Req#2932e] 6 threads are waiting on db connections held by threads: 0x7f3a1c03db38,0x7f3a1876ab38,0x7f3a1a150b38,0x7f3a19f4db38,0x7f3a19b47b38,0x7f3a1b39db38,0x7f3a1a353b38,0x7f3a18d73b38,0x7f3a18364b38,0x7f3a1f899b38,0x7f3a18f76b38,0x7f3a17b58b38,0x7f3a17752b38,0x7f3a15f2eb38,0x7f3a18567b38,0x7f3a1734cb38,0x7f3a19d4ab38,0x7f3a16d43b38,0x7f3a19179b38,0x7f3a1bc1fb38
Nov 20, 2022 14:27:22.110 [0x7f3a17149b38] DEBUG - [Req#29341] 6 threads are waiting on db connections held by threads: 0x7f3a1c03db38,0x7f3a1876ab38,0x7f3a1a150b38,0x7f3a19f4db38,0x7f3a19b47b38,0x7f3a1b39db38,0x7f3a1a353b38,0x7f3a18d73b38,0x7f3a18364b38,0x7f3a1f899b38,0x7f3a18f76b38,0x7f3a17b58b38,0x7f3a17752b38,0x7f3a15f2eb38,0x7f3a18567b38,0x7f3a1734cb38,0x7f3a19d4ab38,0x7f3a16d43b38,0x7f3a19179b38,0x7f3a1bc1fb38
Nov 20, 2022 14:27:22.112 [0x7f3a1fa9cb38] DEBUG - 6 threads are waiting on db connections held by threads: 0x7f3a1c03db38,0x7f3a1876ab38,0x7f3a1a150b38,0x7f3a19f4db38,0x7f3a19b47b38,0x7f3a1b39db38,0x7f3a1a353b38,0x7f3a18d73b38,0x7f3a18364b38,0x7f3a1f899b38,0x7f3a18f76b38,0x7f3a17b58b38,0x7f3a17752b38,0x7f3a15f2eb38,0x7f3a18567b38,0x7f3a1734cb38,0x7f3a19d4ab38,0x7f3a16d43b38,0x7f3a19179b38,0x7f3a1bc1fb38
Nov 20, 2022 14:27:22.155 [0x7f3a19944b38] DEBUG - [Req#29254] 6 threads are waiting on db connections held by threads: 0x7f3a1c03db38,0x7f3a1876ab38,0x7f3a1a150b38,0x7f3a19f4db38,0x7f3a19b47b38,0x7f3a1b39db38,0x7f3a1a353b38,0x7f3a18d73b38,0x7f3a18364b38,0x7f3a1f899b38,0x7f3a18f76b38,0x7f3a17b58b38,0x7f3a17752b38,0x7f3a15f2eb38,0x7f3a18567b38,0x7f3a1734cb38,0x7f3a19d4ab38,0x7f3a16d43b38,0x7f3a19179b38,0x7f3a1bc1fb38
Nov 20, 2022 14:27:52.070 [0x7f3a16f46b38] DEBUG - 7 threads are waiting on db connections held by threads: 0x7f3a1c03db38,0x7f3a1876ab38,0x7f3a1a150b38,0x7f3a19f4db38,0x7f3a19b47b38,0x7f3a1b39db38,0x7f3a1a353b38,0x7f3a18d73b38,0x7f3a18364b38,0x7f3a1f899b38,0x7f3a18f76b38,0x7f3a17b58b38,0x7f3a17752b38,0x7f3a15f2eb38,0x7f3a18567b38,0x7f3a1734cb38,0x7f3a19d4ab38,0x7f3a16d43b38,0x7f3a19179b38,0x7f3a1bc1fb38
Nov 20, 2022 14:28:15.435 [0x7f3a1b39db38] DEBUG - [Req#292b3] [Now] User is USERNAME (ID: 174907442)
Nov 20, 2022 14:28:15.435 [0x7f3a1b39db38] DEBUG - [Req#292b3] [Now] Device is Roku (Roku Ultra).
Nov 20, 2022 14:28:15.435 [0x7f3a1b39db38] DEBUG - [Req#292b3] [Now] Profile is Roku-7.x
Nov 20, 2022 14:28:15.435 [0x7f3a1b39db38] DEBUG - [Req#292b3] [Now] Updated play state for /library/metadata/4638.
Nov 20, 2022 14:28:15.435 [0x7f3a1b39db38] DEBUG - [Req#292b3] Statistics: (cf2adcefd7429836d9235fcf6fa83175) Reporting active playback in state 0 of type 4 (scrobble: 0) for account 174907442
Nov 20, 2022 14:28:15.435 [0x7f3a18f76b38] DEBUG - [Req#292f9] Client [cf2adcefd7429836d9235fcf6fa83175] reporting timeline state playing, progress of 1394000/3542000ms for guid=, playbackTime=1394015ms ratingKey=4638 url=, key=/library/metadata/4638, containerKey=, metadataId=4638, source=

Please let me know if you need anything else, or if I should have formatted this differently. Thanks again.

4

May I have the ZIP file please?

Looking at the except you think is sufficient might not be.
Problems like this often start before the error

(Also, you can provide up to 30 MB of ZIP file – which is a lot)

5

PlexLogs.zip (2.9 MB)

Here are all the logs I have from the logs directory. Thanks for looking.

6

I have also had this issue for a while… I did a full database restore and has not been as bad as it previously was.

7

@bmarkenson

Aplogies for not getting here until now.

I see where PMS goes “sideways” in the docker container when it’s going for the database.

Nov 20, 2022 18:07:03.871 [0x7f059351bb38] DEBUG - Completed: [127.0.0.1:48846] 200 PUT /activities/cad3c9ba-cf47-40ab-ab57-0c57816fedef?percentComplete=0 (28 live) GZIP 1ms 195 bytes (pipelined: 1)
Nov 20, 2022 18:07:03.871 [0x7f058a1b0b38] DEBUG - [Req#1fde] Activity: updated activity cad3c9ba-cf47-40ab-ab57-0c57816fedef - completed 100.0% - Scanning Other Videos
Nov 20, 2022 18:07:04.868 [0x7f058da88b38] DEBUG - [Req#1fc2] 10 threads are waiting on db connections held by threads: 0x7f058f2dfb38,0x7f058cbefb38,0x7f058e695b38,0x7f05906e1b38,0x7f059375fb38,0x7f058dc8bb38,0x7f058d67db38,0x7f058b1c8b38,0x7f058adc2b38,0x7f058fcc9b38,0x7f058b3cbb38,0x7f0593318b38,0x7f058c5e6b38,0x7f0590afab38,0x7f058d3fbb38,0x7f058a3b3b38,0x7f058b9d4b38,0x7f058eea1b38,0x7f058c1e0b38,0x7f058bbd7b38
Nov 20, 2022 18:07:04.869 [0x7f058cff5b38] DEBUG - [Req#1fc7] 10 threads are waiting on db connections held by threads: 0x7f058f2dfb38,0x7f058cbefb38,0x7f058e695b38,0x7f05906e1b38,0x7f059375fb38,0x7f058dc8bb38,0x7f058d67db38,0x7f058b1c8b38,0x7f058adc2b38,0x7f058fcc9b38,0x7f058b3cbb38,0x7f0593318b38,0x7f058c5e6b38,0x7f0590afab38,0x7f058d3fbb38,0x7f058a3b3b38,0x7f058b9d4b38,0x7f058eea1b38,0x7f058c1e0b38,0x7f058bbd7b38
Nov 20, 2022 18:07:04.869 [0x7f058c9ecb38] DEBUG - [Req#1fcd] 10 threads are waiting on db connections held by threads: 0x7f058f2dfb38,0x7f058cbefb38,0x7f058e695b38,0x7f05906e1b38,0x7f059375fb38,0x7f058dc8bb38,0x7f058d67db38,0x7f058b1c8b38,0x7f058adc2b38,0x7f058fcc9b38,0x7f058b3cbb38,0x7f0593318b38,0x7f058c5e6b38,0x7f0590afab38,0x7f058d3fbb38,0x7f058a3b3b38,0x7f058b9d4b38,0x7f058eea1b38,0x7f058c1e0b38,0x7f058bbd7b38
Nov 20, 2022 18:07:04.870 [0x7f058c3e3b38] DEBUG - 10 threads are waiting on db connections held by threads: 0x7f058f2dfb38,0x7f058cbefb38,0x7f058e695b38,0x7f05906e1b38,0x7f059375fb38,0x7f058dc8bb38,0x7f058d67db38,0x7f058b1c8b38,0x7f058adc2b38,0x7f058fcc9b38,0x7f058b3cbb38,0x7f0593318b38,0x7f058c5e6b38,0x7f0590afab38,0x7f058d3fbb38,0x7f058a3b3b38,0x7f058b9d4b38,0x7f058eea1b38,0x7f058c1e0b38,0x7f058bbd7b38
Nov 20, 2022 18:07:04.870 [0x7f058afc5b38] DEBUG - 10 threads are waiting on db connections held by threads: 0x7f058f2dfb38,0x7f058cbefb38,0x7f058e695b38,0x7f05906e1b38,0x7f059375fb38,0x7f058dc8bb38,0x7f058d67db38,0x7f058b1c8b38,0x7f058adc2b38,0x7f058fcc9b38,0x7f058b3cbb38,0x7f0593318b38,0x7f058c5e6b38,0x7f0590afab38,0x7f058d3fbb38,0x7f058a3b3b38,0x7f058b9d4b38,0x7f058eea1b38,0x7f058c1e0b38,0x7f058bbd7b38
Nov 20, 2022 18:07:04.871 [0x7f058b5ceb38] DEBUG - 10 threads are waiting on db connections held by threads: 0x7f058f2dfb38,0x7f058cbefb38,0x7f058e695b38,0x7f05906e1b38,0x7f059375fb38,0x7f058dc8bb38,0x7f058d67db38,0x7f058b1c8b38,0x7f058adc2b38,0x7f058fcc9b38,0x7f058b3cbb38,0x7f0593318b38,0x7f058c5e6b38,0x7f0590afab38,0x7f058d3fbb38,0x7f058a3b3b38,0x7f058b9d4b38,0x7f058eea1b38,0x7f058c1e0b38,0x7f058bbd7b38
Nov 20, 2022 18:07:04.871 [0x7f058a1b0b38] DEBUG - [Req#1fde] 10 threads are waiting on db connections held by threads: 0x7f058f2dfb38,0x7f058cbefb38,0x7f058e695b38,0x7f05906e1b38,0x7f059375fb38,0x7f058dc8bb38,0x7f058d67db38,0x7f058b1c8b38,0x7f058adc2b38,0x7f058fcc9b38,0x7f058b3cbb38,0x7f0593318b38,0x7f058c5e6b38,0x7f0590afab38,0x7f058d3fbb38,0x7f058a3b3b38,0x7f058b9d4b38,0x7f058eea1b38,0x7f058c1e0b38,0x7f058bbd7b38
Nov 20, 2022 18:07:04.871 [0x7f058a9bcb38] DEBUG - 10 threads are waiting on db connections held by threads: 0x7f058f2dfb38,0x7f058cbefb38,0x7f058e695b38,0x7f05906e1b38,0x7f059375fb38,0x7f058dc8bb38,0x7f058d67db38,0x7f058b1c8b38,0x7f058adc2b38,0x7f058fcc9b38,0x7f058b3cbb38,0x7f0593318b38,0x7f058c5e6b38,0x7f0590afab38,0x7f058d3fbb38,0x7f058a3b3b38,0x7f058b9d4b38,0x7f058eea1b38,0x7f058c1e0b38,0x7f058bbd7b38

After that, it appears to stop with no further output.

Do you want to try the DBRepair utility or just reload from the beginning?