I’m sorry if this issue has been answered in another thread, I just didn’t find it.
The issue is that, for example, I have I have the ‘Die Hard’ Saga and you know each movie go by its own name, and I rename those movies on the Order By Title field and they appear OK in the library… The thing is that after some time (I haven´t noticed if it’s random or a particular exact time) Plex renames the file at his original name and I have to rename it over again… It also happens with the movie that its names start with ‘a’ or ‘the’, it doesn’t take that part of the title and they show as ‘Lord of The Rings’ instead of ‘The Lord of The Rings’
I have this exact issue with bootleg stand-up comedy and concert videos that don’t have a match in the Plex agent. Locked fields will revert back the file name and still say that they are locked, and year of release won’t show. It happens any time I add a new file to that library. I’ve edited file details and metadata, but they always revert back to the filename and hide the year of release.
In my case, the only work around I’ve discovered is to match/fix match it to literally anything in the plex agent and change the fields to what they should be, and ignore the fact that all the tags are wrong.
the file is a mp4 file. These often do contain nonsensical embedded “Title” meta tags.
Perform these configuration changes in Plex to make Plex prefer metadata from online sources over embedded ones:
Go to
Settings - Server - Agents - Shows - TheTVDB
In there, grab the line ‘Local Media Assets’ with your mouse and drag it downwards, so it ends up being at the bottom of the stack of active agents.
Repeat the same under
Settings - Server - Agents - Shows - TheMovieDatabase
Settings - Server - Agents - Movies - Plex Movie
Settings - Server - Agents - Movies - TheMovieDatabase
Afterwards, “Refresh Metadata” of the movie.
An alternative would be to remove all embedded meta tags from your file. You can use e.g. mp3tag to do that.
Another upshot of mp3tag: you can use it to also “optimize for streaming” your mp4 file. Since Plex is a “streaming server” this is highly recommended.
I recommend you to create one subfolder per movie, particularly when you are using external subtitles.
Otherwise, in time, library updates will take longer and longer, the more movies you add.
So instead of
S:\Películas\
The Hobbit An Unexpected Journey (2012)\
The.Hobbit.An.Unexpected.Journey.2012.1080p.BRrip.x264.GAZ.YIFY.mp4
The.Hobbit.An.Unexpected.Journey.2012.1080p.BRrip.x264.GAZ.YIFY.srt
Tip: if those subtitles are in e.g. Spanish, rename the file to The.Hobbit.An.Unexpected.Journey.2012.1080p.BRrip.x264.GAZ.YIFY.spa.srt
I’ve tried both of these methods and the results remain the same for me. All fields revert back to the file name and and the year of release gets hidden once a new file is added to the library.
Your issue is very likely due to the fact that your files never get a “match”. There is very little on TMDB for this type of content.
If you use a separate library for this, set it to use the “Personal Media” agent.
If you are using the same library for regular movies as well, you need to use the “Match” command, to match the item to the “Personal Media” agent before you add your custom metadata.
If you leave it “unmatched”, Plex will reset the title upon its next attempt to match the item.
