About half of my movies display the file name instead of the actual title for the movie. This is often temporarily fixed by just clicking on the edit button for the individual movies and it immediately shows the correct title. For some movies, I have to fix this by changing to the title to the correct title. However, whenever I update the library, it reverts all the changes back to the incorrect titles.
Here’s a picture of my movies. Notice how about half show my files names (with Hd, Sd, Tv Hd, or Hd 2.0) and not the movie title.
Then when I click only on the edit button for each movie, it fixes the problem (some movies like Batman I had to manually change the title).
Then when I update my library, it reverts back to the incorrect titles.
How do I fix this? Any help would be greatly appreciated!
If you don’t name your files properly they won’t match properly. An unmatched file is subject to just about anything bad that can happen. A properly named and matched file is pretty stable.
Move Local Media Assets out of the top slot by dragging and dropping the line down the list to the bottom of all the active agents (dragging it to last place will work - Plex will put it last in list of active agents). Do this in ALL tabs - Movies and Shows. Do not disable (uncheck) LMA - you’ll need LMA for subs, extras, etc.)
What this does is stop Plex from giving embedded metadata (that could be wrong) top priority. If you’re not using MP4 files this shouldn’t matter, but there could be a bug or something… Move Local Media Assets regardless and see what happens.
I just want to add the answer here for future where your media is matched but the titles are wrong.
In the individual movie it had the correct information but the title was being pulled from the file->title when it was in the file.
The easy fix:
Settings->Server->Agents
Here you should change 2 tabs (Plex Movie & The Movie Database)
In each tab move Local Media Assets down so they are not first. Put whichever one you want to get the primary information first. I did Plex Movie & The Movie Database respectively.
Then go to your movie section and 3 dots->refresh all meta data
If that doesn’t work double check which agent your library is using. 3 dots next to the library->Edit->Advanced->Media Agent
Make sure it is one of the 2 we just edited above.
^^^^ worked perfectly and was by FAR the easiest suggested fix. Thanks pbrink231! Who’s a good boy? Huh? Are you the good boy? Yeah you are! No wonder you’re a ship captain!
Thanks for the tip. This is by far the best answer. Solved my problem immediately. Shame that Plex doesn’t default to the online DBs for the metadata. Would have saved me much time, as I was manually removing the file name from the details tab on the file properties, which is another solution, but takes a lot more time.
Also solved for me. Just purchased a new desktop to run as a Plex home server. I’ve been a Plex user for years but for some reason rebuilding this new library gave the same issues - missing art, showing original file names, etc. This fixed it - many thanks!
Hello, I’ve tried this and I have three movies (that I know of) that refuse to rename, even though they have been renamed automatically by Filebot for the conversion to a more Plex happy file system. When I click on the edit button for each file, and click the info, the files are correct, path/filename/filename.ext, they stubbornly stay the old name. Suggestions?
I’ve previously got round this issue by, in Windows, right clicking on the file, Properties, then Details. Then remove the contents of the Title and Comments fields. In some cases, I’ve had to remove the files from the library and add them later.
This issue is still broken if the file has no match with any agent. You can name the Title and lock it all day, but somehow the file title always gets switched in. I’ve tried moving LMA to the bottom on every agent tab, and even unchecked it as a test.
The change will take and everything looks good, but come back the next day and the movies are renamed to the file name.
They should just remove the lock if it doesn’t do anything.
