Server Version#:1.13.6.5339
Player Version#:
Hi I just cannot get the server to update Here is a Copy of the Log any suggestions as this is driving me nuts.
Plex Media Server_20181111225251.log (22.0 KB)
danny
would you mind sharing some more details on your setup, the steps you did in order to update and how it failed?
1 Like
Hi Tom,
The server wouldnât update via server settings . So I tried download a manual update by downloading Server myself this still failed. I tried every suggested in the Tech supports area of plex site. After trying the Microsoft fix tool it remained the same. Then I tried to update in safe mode after this the computer wouldnât even load windows. I have now reset the PC keeping my personal files, but even now the install fails.
Here is my system details.
| OS Name | Microsoft Windows 10 Pro |
|---|---|
| Version | 10.0.16299 Build 16299 |
| Other OS Description | Not Available |
| OS Manufacturer | Microsoft Corporation |
| System Name | DANNY-PC |
| System Manufacturer | Acer |
| System Model | Aspire X3810 |
| System Type | x64-based PC |
| System SKU | To Be Filled By O.E.M. |
| Processor | IntelÂŽ Coreâ˘2 Quad CPU Q8300 @ 2.50GHz, 2499 Mhz, 4 Core(s), 4 Logical Processor(s) |
| BIOS Version/Date | AMI P01-B1, 12/11/2009 |
| SMBIOS Version | 2.6 |
| Embedded Controller Version | 255.255 |
| BIOS Mode | Legacy |
| BaseBoard Manufacturer | Acer |
| BaseBoard Model | Not Available |
| BaseBoard Name | Base Board |
| Platform Role | Desktop |
| Secure Boot State | Unsupported |
| PCR7 Configuration | Binding Not Possible |
| Windows Directory | C:\WINDOWS |
| System Directory | C:\WINDOWS\system32 |
| Boot Device | \Device\HarddiskVolume2 |
| Locale | United Kingdom |
| Hardware Abstraction Layer | Version = â10.0.16299.371â |
| Username | danny-PC\danny |
| Time Zone | GMT Standard Time |
| Installed Physical Memory (RAM) | 5.00 GB |
| Total Physical Memory | 5.00 GB |
| Available Physical Memory | 1.95 GB |
| Total Virtual Memory | 7.16 GB |
| Available Virtual Memory | 3.43 GB |
| Page File Space | 2.16 GB |
| Page File | C:\pagefile.sys |
| Virtualisation-based security | Not enabled |
| Device Encryption Support | Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and the device is not InstantGo, Un-allowed DMA-capable bus/device(s) detected, TPM is not usable |
| Hyper-V - VM Monitor Mode Extensions | Yes |
| Hyper-V - Second Level Address Translation Extensions | No |
| Hyper-V - Virtualisation Enabled in Firmware | Yes |
| Hyper-V - Data Execution Protection | Yes |
Here is a copy of Log from the last time I tried to install server.
[19B4:05AC][2018-11-18T22:52:39]i001: Burn v3.10.3.3007, Windows v10.0 (Build 16299: Service Pack 0), path: C:\Users\danny\AppData\Local\Temp{7AE5B872-B838-4E77-84F1-3011C8316D12}.cr\Plex-Media-Server-1.14.0.5465-425e4ac90.exe
[19B4:05AC][2018-11-18T22:52:39]i000: Initializing string variable âOEMâ to value ââ
[19B4:05AC][2018-11-18T22:52:39]i000: Initializing string variable âNOLAUNCHâ to value ââ
[19B4:05AC][2018-11-18T22:52:39]i000: Initializing string variable âInstallFolderâ to value â[ProgramFilesFolder]Plex\Plex Media Serverâ
[19B4:05AC][2018-11-18T22:52:39]i000: Initializing string variable âLaunchTargetâ to value â[InstallFolder]\Plex Media Server.exeâ
[19B4:05AC][2018-11-18T22:52:39]i009: Command Line: â-burn.clean.room=D:\downloads\Plex-Media-Server-1.14.0.5465-425e4ac90.exe -burn.filehandle.attached=608 -burn.filehandle.self=604â
[19B4:05AC][2018-11-18T22:52:39]i000: Setting string variable âWixBundleOriginalSourceâ to value âD:\downloads\Plex-Media-Server-1.14.0.5465-425e4ac90.exeâ
[19B4:05AC][2018-11-18T22:52:39]i000: Setting string variable âWixBundleOriginalSourceFolderâ to value âD:\downloadsâ
[19B4:05AC][2018-11-18T22:52:40]i000: Setting string variable âWixBundleLogâ to value âC:\Users\danny\AppData\Local\Temp\Plex Media Server_20181118225240.logâ
[19B4:05AC][2018-11-18T22:52:40]i000: Setting string variable âWixBundleNameâ to value âPlex Media Serverâ
[19B4:05AC][2018-11-18T22:52:40]i000: Setting string variable âWixBundleManufacturerâ to value âPlex, Inc.â
[19B4:2050][2018-11-18T22:52:40]i000: Setting numeric variable âWixStdBALanguageIdâ to value 1033
[19B4:2050][2018-11-18T22:52:40]i000: Setting version variable âWixBundleFileVersionâ to value â1.14.0.5465â
[19B4:05AC][2018-11-18T22:52:40]i100: Detect begin, 16 packages
[19B4:05AC][2018-11-18T22:52:40]i000: Registry key not found. Key = âSoftware\Plex, Inc.\Plex Media Serverâ
[19B4:05AC][2018-11-18T22:52:40]i052: Condition âNOT PreviousInstallFolderâ evaluates to true.
[19B4:05AC][2018-11-18T22:52:40]i000: Registry key not found. Key = âSoftware\Plex, Inc.\Plex Media Serverâ
[19B4:05AC][2018-11-18T22:52:40]i052: Condition âPreviousInstallFolderâ evaluates to false.
[19B4:05AC][2018-11-18T22:52:40]i000: Setting numeric variable âFoundMfPlatDllâ to value 1
[19B4:05AC][2018-11-18T22:52:40]i000: Setting numeric variable âFound_ucrtbase_dllâ to value 1
[19B4:05AC][2018-11-18T22:52:40]i052: Condition âNOT Found_ucrtbase_dllâ evaluates to false.
[19B4:05AC][2018-11-18T22:52:40]i000: Registry key not found. Key = âSOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2919355~31bf3856ad364e35~amd646.3.1.14â6.3.1.14â
[19B4:05AC][2018-11-18T22:52:40]i000: Setting string variable âWinRegReleaseIDâ to value â1709â
[19B4:05AC][2018-11-18T22:52:40]i000: Setting string variable âWinRegCurrentBuildNumberâ to value â16299â
[19B4:05AC][2018-11-18T22:52:40]i000: Setting string variable âWinRegInstallationTypeâ to value âClientâ
[19B4:05AC][2018-11-18T22:52:40]i000: Setting string variable âWinRegEditionIDâ to value âProfessionalâ
[19B4:05AC][2018-11-18T22:52:40]i000: Setting string variable âWinRegProductNameâ to value âWindows 10 Proâ
[19B4:05AC][2018-11-18T22:52:40]i000: Setting string variable âWinRegMediaPlayerâ to value â%ProgramFiles%\Windows Media Playerâ
[19B4:05AC][2018-11-18T22:52:40]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2919355~31bf3856ad364e35~x86
[19B4:05AC][2018-11-18T22:52:40]i000: Setting string variable âWinRegCurrentBuildâ to value â16299â
[19B4:05AC][2018-11-18T22:52:40]i052: Condition âFoundMfPlatDllâ evaluates to true.
[19B4:05AC][2018-11-18T22:52:40]i052: Condition âFoundMfPlatDllâ evaluates to true.
[19B4:05AC][2018-11-18T22:52:40]i052: Condition âFoundMfPlatDll AND WinRegMediaPlayerâ evaluates to true.
[19B4:05AC][2018-11-18T22:52:40]i052: Condition âFoundMfPlatDll AND WinRegMediaPlayerâ evaluates to true.
[19B4:05AC][2018-11-18T22:52:40]i052: Condition âFoundMfPlatDllâ evaluates to true.
[19B4:05AC][2018-11-18T22:52:40]i052: Condition âFoundMfPlatDllâ evaluates to true.
[19B4:05AC][2018-11-18T22:52:40]i052: Condition âFoundMfPlatDllâ evaluates to true.
[19B4:05AC][2018-11-18T22:52:40]i052: Condition âFoundMfPlatDllâ evaluates to true.
[19B4:05AC][2018-11-18T22:52:40]i052: Condition âFoundMfPlatDllâ evaluates to true.
[19B4:05AC][2018-11-18T22:52:40]i052: Condition âFoundMfPlatDllâ evaluates to true.
[19B4:05AC][2018-11-18T22:52:40]i052: Condition âFoundMfPlatDllâ evaluates to true.
[19B4:05AC][2018-11-18T22:52:40]i052: Condition âFoundMfPlatDllâ evaluates to true.
[19B4:05AC][2018-11-18T22:52:40]i101: Detected package: MediaPackWin7x86, state: Present, cached: None
[19B4:05AC][2018-11-18T22:52:40]i101: Detected package: MediaPackWin7x64, state: Present, cached: None
[19B4:05AC][2018-11-18T22:52:40]i101: Detected package: MediaPackWin8x86, state: Present, cached: None
[19B4:05AC][2018-11-18T22:52:40]i101: Detected package: MediaPackWin8x64, state: Present, cached: None
[19B4:05AC][2018-11-18T22:52:40]i101: Detected package: MediaPackWin81x86, state: Present, cached: None
[19B4:05AC][2018-11-18T22:52:40]i101: Detected package: MediaPackWin81x64, state: Present, cached: None
[19B4:05AC][2018-11-18T22:52:40]i101: Detected package: MediaPackWin10x86, state: Present, cached: None
[19B4:05AC][2018-11-18T22:52:40]i101: Detected package: MediaPackWin10x64, state: Present, cached: None
[19B4:05AC][2018-11-18T22:52:40]i101: Detected package: MediaPackWin10x861511, state: Present, cached: None
[19B4:05AC][2018-11-18T22:52:40]i101: Detected package: MediaPackWin10x641511, state: Present, cached: None
[19B4:05AC][2018-11-18T22:52:40]i101: Detected package: MediaPackWin10x861607, state: Present, cached: None
[19B4:05AC][2018-11-18T22:52:40]i101: Detected package: MediaPackWin10x641607, state: Present, cached: None
[19B4:05AC][2018-11-18T22:52:40]i101: Detected package: pmsshutdown, state: Absent, cached: None
[19B4:05AC][2018-11-18T22:52:40]i101: Detected package: vcredist_repair, state: Absent, cached: None
[19B4:05AC][2018-11-18T22:52:40]i101: Detected package: vcredist, state: Absent, cached: None
[19B4:05AC][2018-11-18T22:52:40]i101: Detected package: pms, state: Absent, cached: None
[19B4:05AC][2018-11-18T22:52:40]i052: Condition âVersionNT >= v6.1â evaluates to true.
[19B4:05AC][2018-11-18T22:52:40]i052: Condition âNOT ((VersionNT = v6.1) AND ((NOT ServicePackLevel) OR (ServicePackLevel < 1)))â evaluates to true.
[19B4:05AC][2018-11-18T22:52:40]i052: Condition âNOT ((VersionNT = v6.3) AND (KB2919355_x86 <> 112 AND KB2919355_amd64 <> 112))â evaluates to true.
[19B4:05AC][2018-11-18T22:52:40]i199: Detect complete, result: 0x0
[19B4:2050][2018-11-18T22:52:43]i000: Setting numeric variable âEulaAcceptCheckboxâ to value 0
[19B4:2050][2018-11-18T22:52:50]i000: Setting string variable âInstallFolderâ to value âD:\Program Files (x86)\Plex\Plex Media Serverâ
[19B4:2050][2018-11-18T22:52:53]i000: Setting numeric variable âEulaAcceptCheckboxâ to value 0
[19B4:05AC][2018-11-18T22:52:53]i200: Plan begin, 16 packages, action: Install
[19B4:05AC][2018-11-18T22:52:53]i052: Condition âVersionNT=v6.1 AND NOT VersionNT64 AND WinRegInstallationType~=âClientââ evaluates to false.
[19B4:05AC][2018-11-18T22:52:53]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin7x86
[19B4:05AC][2018-11-18T22:52:53]i052: Condition âVersionNT=v6.1 AND VersionNT64 AND WinRegInstallationType~=âClientââ evaluates to false.
[19B4:05AC][2018-11-18T22:52:53]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin7x64
[19B4:05AC][2018-11-18T22:52:53]i052: Condition âVersionNT=v6.2 AND NOT VersionNT64 AND WinRegInstallationType~=âClientââ evaluates to false.
[19B4:05AC][2018-11-18T22:52:53]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin8x86
[19B4:05AC][2018-11-18T22:52:53]i052: Condition âVersionNT=v6.2 AND VersionNT64 AND WinRegInstallationType~=âClientââ evaluates to false.
[19B4:05AC][2018-11-18T22:52:53]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin8x64
[19B4:05AC][2018-11-18T22:52:53]i052: Condition âVersionNT=v6.3 AND NOT VersionNT64 AND WinRegInstallationType~=âClientââ evaluates to false.
[19B4:05AC][2018-11-18T22:52:53]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin81x86
[19B4:05AC][2018-11-18T22:52:53]i052: Condition âVersionNT=v6.3 AND VersionNT64 AND WinRegInstallationType~=âClientââ evaluates to false.
[19B4:05AC][2018-11-18T22:52:53]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin81x64
[19B4:05AC][2018-11-18T22:52:53]i052: Condition âVersionNT>=v10.0 AND NOT VersionNT64 AND WinRegCurrentBuildNumber=10240 AND WinRegInstallationType~=âClientââ evaluates to false.
[19B4:05AC][2018-11-18T22:52:53]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin10x86
[19B4:05AC][2018-11-18T22:52:53]i052: Condition âVersionNT>=v10.0 AND VersionNT64 AND WinRegCurrentBuildNumber=10240 AND WinRegInstallationType~=âClientââ evaluates to false.
[19B4:05AC][2018-11-18T22:52:53]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin10x64
[19B4:05AC][2018-11-18T22:52:53]i052: Condition âVersionNT>=v10.0 AND NOT VersionNT64 AND WinRegReleaseID=1511 AND WinRegInstallationType~=âClientââ evaluates to false.
[19B4:05AC][2018-11-18T22:52:53]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin10x861511
[19B4:05AC][2018-11-18T22:52:53]i052: Condition âVersionNT>=v10.0 AND VersionNT64 AND WinRegReleaseID=1511 AND WinRegInstallationType~=âClientââ evaluates to false.
[19B4:05AC][2018-11-18T22:52:53]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin10x641511
[19B4:05AC][2018-11-18T22:52:53]i052: Condition âVersionNT>=v10.0 AND NOT VersionNT64 AND WinRegReleaseID=1607 AND WinRegInstallationType~=âClientââ evaluates to false.
[19B4:05AC][2018-11-18T22:52:53]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin10x861607
[19B4:05AC][2018-11-18T22:52:53]i052: Condition âVersionNT>=v10.0 AND VersionNT64 AND WinRegReleaseID=1607 AND WinRegInstallationType~=âClientââ evaluates to false.
[19B4:05AC][2018-11-18T22:52:53]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin10x641607
[19B4:05AC][2018-11-18T22:52:53]i000: Setting string variable âWixBundleRollbackLog_pmsshutdownâ to value âC:\Users\danny\AppData\Local\Temp\Plex Media Server_20181118225240_000_pmsshutdown_rollback.logâ
[19B4:05AC][2018-11-18T22:52:53]i000: Setting string variable âWixBundleLog_pmsshutdownâ to value âC:\Users\danny\AppData\Local\Temp\Plex Media Server_20181118225240_000_pmsshutdown.logâ
[19B4:05AC][2018-11-18T22:52:53]i052: Condition âBad_VCRedistâ evaluates to false.
[19B4:05AC][2018-11-18T22:52:53]w321: Skipping dependency registration on package with no dependency providers: vcredist_repair
[19B4:05AC][2018-11-18T22:52:53]i052: Condition âNOT Bad_VCRedistâ evaluates to true.
[19B4:05AC][2018-11-18T22:52:53]w321: Skipping dependency registration on package with no dependency providers: vcredist
[19B4:05AC][2018-11-18T22:52:53]i000: Setting string variable âWixBundleLog_vcredistâ to value âC:\Users\danny\AppData\Local\Temp\Plex Media Server_20181118225240_001_vcredist.logâ
[19B4:05AC][2018-11-18T22:52:53]i000: Setting string variable âWixBundleRollbackLog_pmsâ to value âC:\Users\danny\AppData\Local\Temp\Plex Media Server_20181118225240_002_pms_rollback.logâ
[19B4:05AC][2018-11-18T22:52:53]i000: Setting string variable âWixBundleLog_pmsâ to value âC:\Users\danny\AppData\Local\Temp\Plex Media Server_20181118225240_002_pms.logâ
[19B4:05AC][2018-11-18T22:52:53]i201: Planned package: MediaPackWin7x86, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[19B4:05AC][2018-11-18T22:52:53]i201: Planned package: MediaPackWin7x64, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[19B4:05AC][2018-11-18T22:52:53]i201: Planned package: MediaPackWin8x86, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[19B4:05AC][2018-11-18T22:52:53]i201: Planned package: MediaPackWin8x64, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[19B4:05AC][2018-11-18T22:52:53]i201: Planned package: MediaPackWin81x86, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[19B4:05AC][2018-11-18T22:52:53]i201: Planned package: MediaPackWin81x64, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[19B4:05AC][2018-11-18T22:52:53]i201: Planned package: MediaPackWin10x86, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[19B4:05AC][2018-11-18T22:52:53]i201: Planned package: MediaPackWin10x64, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[19B4:05AC][2018-11-18T22:52:53]i201: Planned package: MediaPackWin10x861511, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[19B4:05AC][2018-11-18T22:52:53]i201: Planned package: MediaPackWin10x641511, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[19B4:05AC][2018-11-18T22:52:53]i201: Planned package: MediaPackWin10x861607, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[19B4:05AC][2018-11-18T22:52:53]i201: Planned package: MediaPackWin10x641607, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[19B4:05AC][2018-11-18T22:52:53]i201: Planned package: pmsshutdown, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[19B4:05AC][2018-11-18T22:52:53]i201: Planned package: vcredist_repair, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[19B4:05AC][2018-11-18T22:52:53]i201: Planned package: vcredist, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: None
[19B4:05AC][2018-11-18T22:52:53]i201: Planned package: pms, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[19B4:05AC][2018-11-18T22:52:53]i299: Plan complete, result: 0x0
[19B4:05AC][2018-11-18T22:52:53]i300: Apply begin
[19B4:05AC][2018-11-18T22:52:53]i010: Launching elevated engine process.
[19B4:05AC][2018-11-18T22:52:54]i011: Launched elevated engine process.
[19B4:05AC][2018-11-18T22:52:54]i012: Connected to elevated engine.
[1F2C:1808][2018-11-18T22:52:54]i358: Pausing automatic updates.
[1F2C:1808][2018-11-18T22:52:54]i359: Paused automatic updates.
[1F2C:1808][2018-11-18T22:52:54]i360: Creating a system restore point.
[1F2C:1808][2018-11-18T22:52:55]i361: Created a system restore point.
[1F2C:1808][2018-11-18T22:52:55]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{0778f10f-a8d5-4714-a61c-075fd42aa419}, options: 0x7, disable resume: No
[1F2C:1808][2018-11-18T22:52:55]i000: Caching bundle from: âC:\Users\danny\AppData\Local\Temp{5D92DD0C-3B81-4758-9E8F-C0538C6709B7}.be\pms.exeâ to: âC:\ProgramData\Package Cache{0778f10f-a8d5-4714-a61c-075fd42aa419}\pms.exeâ
[1F2C:1808][2018-11-18T22:52:55]i320: Registering bundle dependency provider: {0778f10f-a8d5-4714-a61c-075fd42aa419}, version: 1.14.0.5465
[1F2C:1808][2018-11-18T22:52:55]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{0778f10f-a8d5-4714-a61c-075fd42aa419}, resume: Active, restart initiated: No, disable resume: No
[1F2C:0460][2018-11-18T22:53:00]i305: Verified acquired payload: pmsshutdown at path: C:\ProgramData\Package Cache.unverified\pmsshutdown, moving to: C:\ProgramData\Package Cache{5D793AE9-9CD3-4962-8A94-9C24BA916F94}v1.14.465\pms-shutdown.msi.
[1F2C:0460][2018-11-18T22:53:01]i305: Verified acquired payload: vcredist at path: C:\ProgramData\Package Cache.unverified\vcredist, moving to: C:\ProgramData\Package Cache\72211BD2E7DFC91EA7C8FAC549C49C0543BA791B\vcredist_x86.exe.
[1F2C:0460][2018-11-18T22:53:01]i305: Verified acquired payload: pms at path: C:\ProgramData\Package Cache.unverified\pms, moving to: C:\ProgramData\Package Cache{F138A090-8B9F-4068-BD01-AD682704B983}v1.14.465\pms.msi.
[1F2C:1808][2018-11-18T22:53:01]i323: Registering package dependency provider: {5D793AE9-9CD3-4962-8A94-9C24BA916F94}, version: 1.14.465, package: pmsshutdown
[1F2C:1808][2018-11-18T22:53:01]i301: Applying execute package: pmsshutdown, action: Install, path: C:\ProgramData\Package Cache{5D793AE9-9CD3-4962-8A94-9C24BA916F94}v1.14.465\pms-shutdown.msi, arguments: â ARPSYSTEMCOMPONENT=â1â MSIFASTINSTALL=â7â INSTALLLOCATION=âD:\Program Files (x86)\Plex\Plex Media Serverââ
[19B4:05AC][2018-11-18T22:53:06]i319: Applied execute package: pmsshutdown, result: 0x0, restart: None
[1F2C:1808][2018-11-18T22:53:06]i325: Registering dependency: {0778f10f-a8d5-4714-a61c-075fd42aa419} on package provider: {5D793AE9-9CD3-4962-8A94-9C24BA916F94}, package: pmsshutdown
[1F2C:1808][2018-11-18T22:53:06]i301: Applying execute package: vcredist, action: Install, path: C:\ProgramData\Package Cache\72211BD2E7DFC91EA7C8FAC549C49C0543BA791B\vcredist_x86.exe, arguments: ââC:\ProgramData\Package Cache\72211BD2E7DFC91EA7C8FAC549C49C0543BA791B\vcredist_x86.exeâ /install /quiet /norestartâ
[19B4:05AC][2018-11-18T22:53:08]i319: Applied execute package: vcredist, result: 0x0, restart: None
[1F2C:1808][2018-11-18T22:53:08]i323: Registering package dependency provider: {F138A090-8B9F-4068-BD01-AD682704B983}, version: 1.14.465, package: pms
[1F2C:1808][2018-11-18T22:53:08]i301: Applying execute package: pms, action: Install, path: C:\ProgramData\Package Cache{F138A090-8B9F-4068-BD01-AD682704B983}v1.14.465\pms.msi, arguments: â ARPSYSTEMCOMPONENT=â1â MSIFASTINSTALL=â7â OEM="" NOLAUNCH="" INSTALLLOCATION=âD:\Program Files (x86)\Plex\Plex Media Serverâ WINDOWSTYPE=âClientââ
[1F2C:1808][2018-11-18T22:53:44]e000: Error 0x80070643: Failed to install MSI package.
[1F2C:1808][2018-11-18T22:53:44]e000: Error 0x80070643: Failed to execute MSI package.
[19B4:05AC][2018-11-18T22:53:44]e000: Error 0x80070643: Failed to configure per-machine MSI package.
[19B4:05AC][2018-11-18T22:53:44]i319: Applied execute package: pms, result: 0x80070643, restart: None
[19B4:05AC][2018-11-18T22:53:44]e000: Error 0x80070643: Failed to execute MSI package.
[1F2C:1808][2018-11-18T22:53:44]i318: Skipped rollback of package: pms, action: Uninstall, already: Absent
[19B4:05AC][2018-11-18T22:53:44]i319: Applied rollback package: pms, result: 0x0, restart: None
[1F2C:1808][2018-11-18T22:53:44]i329: Removed package dependency provider: {F138A090-8B9F-4068-BD01-AD682704B983}, package: pms
[1F2C:1808][2018-11-18T22:53:44]i351: Removing cached package: pms, from path: C:\ProgramData\Package Cache{F138A090-8B9F-4068-BD01-AD682704B983}v1.14.465
[1F2C:1808][2018-11-18T22:53:44]i351: Removing cached package: vcredist, from path: C:\ProgramData\Package Cache\72211BD2E7DFC91EA7C8FAC549C49C0543BA791B
[1F2C:1808][2018-11-18T22:53:44]i326: Removed dependency: {0778f10f-a8d5-4714-a61c-075fd42aa419} on package provider: {5D793AE9-9CD3-4962-8A94-9C24BA916F94}, package pmsshutdown
[1F2C:1808][2018-11-18T22:53:44]i301: Applying rollback package: pmsshutdown, action: Uninstall, path: (null), arguments: â ARPSYSTEMCOMPONENT=â1â MSIFASTINSTALL=â7â INSTALLLOCATION=âD:\Program Files (x86)\Plex\Plex Media Serverââ
[19B4:05AC][2018-11-18T22:53:45]i319: Applied rollback package: pmsshutdown, result: 0x0, restart: None
[1F2C:1808][2018-11-18T22:53:45]i329: Removed package dependency provider: {5D793AE9-9CD3-4962-8A94-9C24BA916F94}, package: pmsshutdown
[1F2C:1808][2018-11-18T22:53:45]i351: Removing cached package: pmsshutdown, from path: C:\ProgramData\Package Cache{5D793AE9-9CD3-4962-8A94-9C24BA916F94}v1.14.465
[1F2C:1808][2018-11-18T22:53:45]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{0778f10f-a8d5-4714-a61c-075fd42aa419}, resume: None, restart: None, disable resume: No
[1F2C:1808][2018-11-18T22:53:45]i330: Removed bundle dependency provider: {0778f10f-a8d5-4714-a61c-075fd42aa419}
[1F2C:1808][2018-11-18T22:53:45]i352: Removing cached bundle: {0778f10f-a8d5-4714-a61c-075fd42aa419}, from path: C:\ProgramData\Package Cache{0778f10f-a8d5-4714-a61c-075fd42aa419}
[1F2C:1808][2018-11-18T22:53:45]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{0778f10f-a8d5-4714-a61c-075fd42aa419}, resume: None, restart initiated: No, disable resume: No
[19B4:05AC][2018-11-18T22:53:45]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart: No
Let me know if you need any other info.
Thankyou
Danny
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