Plex Media Server with Custom Domain Name Showing as Remote on Local Clients

Server Version#: 1.20.0.3133
Player Version#: 2.58.0.1076-38e019da

Hey Guys -

I’ve got an issue where seemingly all my local clients are showing my local Plex Server as “Remote”. Based on the troubleshooting I’ve done already, I think it may be due to the fact that I have a custom domain name configured within PMS. Still - I’d think that having the options “Treat WAN IP as Local” & including my local subnet as being local would suffice.

Below are my settings as well as other information. Any help would be much appreciated!

PMS Network Settings (That Matter)

  • IPV6: Disabled
  • Custom cert location: Entered path to chained .pem
  • Custom certificate encryption key: Entered path to key .pem
  • Custom certificate domain: “mynetwork.com
  • Preferred NIC: Any
  • LAN Networks: “192.168.0.1/24” (Also tried “192.168.0.1/255.255.255.0” plus leaving it blank)
  • Treat WAN IP As LAN Bandwidth: Enabled
  • Enable Relay: Enabled
  • Custom server access URLs: “https://mynetwork.com/plex,http://192.168.0.35:32400/web/index.html” (.35 is ip of PMS server)

Other Settings

  • IP of server: 192.168.0.35 (All other clients on same /24 subnet)
  • DNS for clients points to router and router uses 8.8.8.8
  • My domain name is hosted locally via nginx and has a 3rd party signed SSL cert
  • Performed a https://plex.tv/api/resources?X-Plex-Token=XXXXXXXXX which showed the following URIs for my server:
<Connection protocol="https" address="mynetwork.com" port="32400" uri="https://mynetwork.com:32400" local="0"/>
<Connection protocol="http" address="192.168.0.35" port="32400" uri="http://192.168.0.35:32400" local="1"/>
<Connection protocol="http" address="66.128.XXX.XXX" port="32400" uri="http://66.128.XXX.XXX:32400" local="0"/>

Thanks!

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