Plex Server Showing as "Remote" When Local

Hey Guys -

Love Plex and it’s development - keep up the good work! Quick question, though. I have my primary PMS (1.3.2.3112) on my primary Windows 10 x64 box at home plus a linux-based one in the cloud. I access the primary one both locally and remotely, but seemingly have something set incorrectly.

My Issue
When using Plex via webpage, Chrome App , PHT, or OpenPHT on a device connected to my local network; my PMS (also on same network / subnet) is listed and I may connect, but it shows up as “Remote.” This happens even when connecting on the same machine PMS is installed upon! Details below screenshot…

PMS Network Settings
My home network is pretty basic and everything’s on a 192.168.0.1/24 subnet. The settings I have in my “Network” page are as follows:

  • Enable server support for IPv6: Checked / Enabled
  • Secure Connections: Preferred
  • Custom Cert: Points to p12 for my 3rd part signed cert
  • Custom Cert Key: Matching .key file
  • Custom Domain: mydomain.com
  • Enable local network discovery: Checked / Enabled
  • LAN Networks: Currently blank (Also tried 192.168.0.1/24, 192.168.0.1, 127.0.0.1, & subnets of my virtual adapters)
  • Custom Access URLs: https://mydomain.com/web/index.html# (Same domain name as one above)
  • List of IPs allowed w/o auth: 192.168.0.1/24
  • Enable HTTP Pipelining: Checked / Enabled

Windows Network Adapters on PMS Host
To note, according to Windows, I have many active network adapters even though I only have one ethernet connection attached. This is partially due to VMWare Workstation which I actually no longer use since I set up an ESXi server. I also have ipv6 enabled if that makes a difference. Overall, the network connections I have which are currently enabled are:

  • 192.168.0.25/24 (Ethernet connection to LAN / Router - Statically set)
  • 192.168.174.1/24 (VMWare Adapter)
  • 192.168.159.1/24 (VMWare Adapter)
  • IPv6 Only Tunnel Adapater

Almost everything on my network connects to a single router running OpenWRT via ethernet or wireless. The only exception is a 2nd router I have set up as a client bridge by my TV & Kodi box which extends the 2.4ghz WiFi, enables use of it’s ethernet ports, & connects to primary router via dedicated 5ghz. This cannot be the issue, though, as my PMS is showing up as “Remote” even when connecting from the system it’s hosted from.

Any suggestions? Thanks!

Just a random thought. don’t know if you have Plex player installed (don’t know how to do this in web) but click the ellipsis in lower right corner (three dots) and select server and see what IP is in there.

wondering with all those interfaces if its grabbing something you don’t expect.

@xxNoxiouSxx said:
Just a random thought. don’t know if you have Plex player installed (don’t know how to do this in web) but click the ellipsis in lower right corner (three dots) and select server and see what IP is in there.

wondering with all those interfaces if its grabbing something you don’t expect.

Which player is this? OpenPHT?

@lqvnguyen this is the Windows 10 Plex app I did that from.

@xxNoxiouSxx said:
@lqvnguyen this is the Windows 10 Plex app I did that from.
Nice little feature

Consider disabling IPv6 and see if it shows Nearby again

@lqvnguyen said:

@xxNoxiouSxx said:
@lqvnguyen this is the Windows 10 Plex app I did that from.
Nice little feature

I agree. Very useful, shame its not in the others.

I just checked android Plex Player and can’t seem to find a similar feature.

This information is shown on the full PMP client using the debug overlay, albeit more technically cryptic.

Hey Guys -

Thanks for Win10 Plex app suggestion. Had it installed, but don’t think I’ve ever used it. I launched it and it didn’t connect to or see the local server - just “Local Content” which wasn’t anything. In servers, I saw my server and it seems bound to 127.0.0.1. Obviously that’s the universal localhost IP, but why would it bind to it and how to change? It also shows LAN instead of WAN. How is that when the others show “Remote”? I’d think WAN and Remote would be determined using the same logic.

I haven’t disabled IPv6 yet - wanted to post this first. Can try if needed, but if I remember correctly only have it enabled from past troubleshooting.

Thanks!

UPDATE

Went ahead and disabled IPv6 plus added “127.0.0.1/24” to be considered as local LAN however after both of these changes it’s still appearing as “Remote” in my listing. Any more suggestions? Thanks!

Go to Settings | Devices | Servers and remove that server. Sign out the server and sign it back in.

I have the exact same issue with my setup. All my clients (openPHT, appleTv plex, ios plex, PMP for macOS, PlexWeb) see my locL server as remote. I had a lot of transcodes lately on my clients and I think that this is the problem. Anyone solved it?

@lqvnguyen said:
Go to Settings | Devices | Servers and remove that server. Sign out the server and sign it back in.
I have tried it but I have the same issue

This issue creates many problems on media streaming. I share my library with my family and I have set uploading restrictions. Because of those restrictions my local content is beeing transcoded because my server appears as remote and not local! So now or I must see everything transcoded with crappy resolution, or must delete the uploading restrictions. On older versions of plex I didn’t had this problem

Please post your server logs

@mastoul I have one more suggestion for you. Go to Settings | Server | Network | LAN Networks and see if you have anything in that box.

No it’s empty

@mastoul said:
No it’s empty
Try putting in your LAN IP subnet.

Yesterday I have tried to put 127.0.0.1/24 but nothing changed. Now I should put my server’s LAN ip subnet like this 192.168.16.1/24?

127.0.0.1/24 would be incorrect. The loopback is a single IP subnet and is represented as 127.0.0.1/32. Whats important is to put in the LAN subnet as 192.168.16.0/24

Ok I’ll do it this afternoon when I’ll be at home and I’ll let you know. Thanks