Plex messes up when I pause a TV show or movie

This is a newer problem. When I first got everything set up, I did not have this issue. The only thing that changed is my ethernet cable(upgrade) and the plex version(s).

When I use plex and pause a show, most of the time, the audio will play like normal, but the video does not.

The only fix I’ve found for this is to rewind the media 10 seconds so the audio and video sync up.

My connect is via a gigabit ethernet cord.

Plex runs on my NAS(unraid) that contains all of the local content.

Nvidia shield (cigar) is the media player.

Bumpp

Bumpp

If you mean audio sync gets out of wack. It is a known issue the Android team has been trying to figure out. It has been a tricky one unfortunately. Can usually reproduce by skipping ahead.

The audio plays, it’s the video that hangs up.

OK I think that is probably related to same underlying issue and I will note in the bug report.

Can we confirm that incase its not?

If you can provide the app logs after it happens I can add it to the bug report. If the developers think it is something else it will get split into another separate report.

Info on how the access and get the app logs can be found here. https://support.plex.tv/articles/201573117-android-android-tv-fire-tv-logs/#toc-1

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