When I open the Plex app (the first time) on my phone (Galaxy S25, Andoid 16) using mobile data, I am not connected to my server. Only after closing and restarting the app does my server appear.
This error has occurred in Plex before, but was subsequently fixed.
Android-App 2026.09, QNAP v.1.43.2.10687
Can you provide the mobile app logs when it happens.
Thank you very much for the quick response, @BigWheel!
As requested, I am providing the corresponding log files here.
A brief explanation: The file ending in “With-Error” contains the error. I generated the file ending in “ok” after the second connection attempt. Here my server was appearing. I hope this helps!
Thank you!
Error-Logs.zip (2.3 MB)
I am seeing this behavior as well.
