Plex mobile showing background art instead of poster

Plex Players Mobile Devices
,
1

Hello there, I have this issue where my Plex library on my phone is displaying the background art instead of the poster.

Screenshot_20230702-154626
Screenshot_20230702-154626463×1081 132 KB

Screenshot_20230702-154623
Screenshot_20230702-154623463×1081 49.6 KB

I had to send in my Synology DS220J due to a malfunction and when I set everything up again, this problem arose.

This issue only occurs for videos under the “Other Videos” library. My movie and TV shows libraries are working a-ok, they display the photos

I’m not sure how to go about rectifying this, but all your replies are much appreciated! :smiley:

2

it is a known issue on Android for “other video” libraries. Unfortunately I do not have an ETA for a fix.

3

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.