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I did a fix match on the movie Unthinkable (Unthinkable (2010) - IMDb ) but year that the plex agent shows is incorrect.
The plex agent shows release date of 2009-10-19 but the movie actually released on 2010-06-15.
Is there a way to fix it or a proper way to report the error?
I just found another one:
The Hunchback of Notre Dame 2.
Plex Agent Match Date: 2000-12-30
Actual Release Date: 2002-03-19
Update:
The Osiris Child
Plex Agent Match: 2017-05-17
Actual Release Date: 2016-02-17
The Plex agent combines metadata for movies from IMDb.com, and TheMovieDB.org
If you think there is something wrong, first look up the movie on both of these sites.
I don’t “think” something is wrong, I know its wrong. I do appreciate you linking the two sites used which proved to be very helpful. I was looking up on IMDB prior but didn’t realize until now that when you click on the year you can see additional release dates.
It seems the issues with these two of these movies stems from the fact that people like to submit additional dates.
The hunchback of Notre Dame 2 someone added the copyright date. I submitted a correction to delete that.
For “The Osiris Child” there is multiple USA dates as people have put in different film festivals it was released at. Is there a way to tell the plex agent which one to use?
Unthinkable is the only oddball. Both sites have the correct dates. When I looked in the additional dates on imdb the 2009 one wasn’t listed. Does the plex agent get cached and is there a way to clear that cache?
Plex should default to the first “theatrical” release date. Film festivals usually don’t count.
Did you tell Plex to “prefer embedded meta tags”? The wrong date could be stored inside a mp4/m4v file.
Only if you still use the old deprecated agents (i.e. NOT “Plex Movie”):
Perform only the first 3 steps from this guide: [HowTo] Reset metadata agent preferences to defaults and whack caches
There were a few date-related bugs in PMS 1.26.0 which have been fixed in PMS 1.26.1 Please update to this beta version and re-evaluate.
@OttoKerner its wrong here also → Unthinkable (2009) - Watch Full Movie Free Online - Plex. This is nothing to do with embedded data or local plex servers. Appears plex is scrapping the wrong date from somewhere. IMDB, TMDB both have this as 2010 (I’ve checked all the release dates) but plex is getting it as 2009.
I see it on https://rakuten.tv/ie/movies/unthinkable as 2009 so maybe plex is using that for some reason.
Nope. I don’t see an option exactly that in the backend either. The closet I can think of is Settings → Agents → Local Media Assets
which when enabled allows media data from the file to contribute to metadata from the Movie Database. That is enabled, however, is set to lowest priority below The Movie Database.
Further, other movies that had incorrect dates in the files meta data were overridden by The Movie Database as should happen.
In the case of The Hunchback of Notre Dame 2, like I said, someone had added the copyright date to IMDB above the theatrical date. Plex decided to grab the copyright date.
After further review for The Osiris Child, The Movie Database is wrong. *Update: After further investigation, TheMovieDB is showing the date for Spain and not the US. Plex is also pulling the Spain date. what the heck is that about?
This is interesting. Is there anyway to confirm if this is where its pulling from?
The option I mentioned appears on the Advanced tab of the library if it is using the “Plex Movie” agent.
With the old agents, it is determined by the position of the line “Local Media Assets”. It must be below of IMDB or TMDB.
The issue with “Unthinkable (2010)” is now under internal investigation. It might have something to do with the fact that this title went straight to Video, so there is no “theatrical” release date for the U.S.
Found it! Unchecked Prefer local meta data and re-scanning now.
Update on The Osiris Child; This ones a frigging mess. Allowing user entered data is dumb. I submitted corrections to both themoviedb.org and IMDB which if approved should fix that problem. I think the issue here was no theatrical date for it was added to the moviedb so it defaulted back to spain.
Hunchback of Notre Dame 2 will be corrected once delete request for the “Copyright date” is approved. I don’t know why they even allowed that in the first place. shrug.
Glad to hear about Unthinkable.
Thanks for the help was well. Very much appreciated!
This Unthinkable DVD case says (C) 2009, in the bottom-left.
That’s the copyright date.
Copyright =/= release
Also thats a pal…so even if it were right, I’m in the US and the release date here is June 15, 2010.
Had that issue with The Osiris Child where it came out in spain in 2009 while it didn’t come out in the US until 2010.
Sure, I’m just amused by it. I wonder if they finished the movie in 2009 and were shopping for a distribution partner. I agree that 2010 looks better, but a lot of online sources say 2009.
I don’t think Plex (or TMDB) attempts to use a regional release date. I think it uses the first worldwide “general public availability” date.
Correct for TMDB as per their bible Release Dates - Movie Bible — The Movie Database (TMDB)
I had thought plex actually got the date from IMDB but maybe not based on this thread and this example.
Maybe they should because the “general public availability” logic in this case is flawed. The movie was only available in a certain country at that date…the rest all got it in 2010.
In the case of The Osiris Child, the primary date being used is the theatrical release in Spain. Everyone outside of Spain didn’t get it until 2017 (film festival premieres don’t count).
Keep in mind too, IMDB and TheMovieDb allow the public to submit corrections to these listings which is how The Hunchback of Notre Dame 2 had the copyright date in its list of release dates on IMDB…so just because other sites show 2009 doesn’t mean its right…especially since a lot of sites don’t natively have that data and do as plex does and pull from IMDB/TheMoveDB.
So, it would appear that way…though in the case of The Hunchback of Notre Dame 2, plex match is showing 2000 which that date only exists on IMDB…soo yeah either it pulls from both or there is some shenanigans (please don’t pistol whip me 
) going on in the plex match backend.
One big thing I’ve learned from this is how unreliable movie meta data can be since a lot is public entered and clearly not verified like it should be. I always thought sites like IMDB and TheMovieDB got the complete information directly from the studios but obviously that is not the case.
IMDb started when somebody posted a list of actresses with those eyes (really) to Usenet. Really. Others contributed. It grew, it was commercialized.
There was a bunch of controversy when IMDb made the database itself closed and commercialized access, because it was ALL initially volunteer-provided.
Edit: IMDb - Wikipedia
I tried to find a Usenet archive, but I’m not sure there are any useful browsable ones on the web any more. That’s a bit sad.
Well that’s an interesting tidbit I didn’t know…kind of creepy too.
Must have back tracked a bit because any one who creates an account can submit a change. I submitted two myself.
IMDB is not entirely reliable, yeah. They keep messing with the data, especially when it comes to naming foreign movies or giving movies alternate names. Can be very frustrating. There was a period last year when someone over there had decided it was a good idea to show the original (non-English) name for pretty much all foreign films, old and new. They have since changed almost all of those back to the English names. The problem, as with most databases, is that it’s not consistent.
As for the release year, I always go by IMDB, and I’ve rarely had an issue where I had to correct it after the fact. I use .nfo files, so matching is never a problem.
IMDB will allow you to make changes but it has staff who will undo your changes if they are not correct, they have liaison access to the production companies so not much actually gets passed them… it’s just the time it takes to get to your change so they can a) accept it or b) revert it.
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