Server Version#: 1.21.2.3997
Player Version#: 4.51.1
Feb 06, 2021 11:09:21.011 [0x7f5d017fa700] DEBUG - Scanner: Processing directory /mnt/user/media/music/Lukas Graham/3 (The Purple Album) (parent: yes)
Feb 06, 2021 11:09:21.011 [0x7f5c1cff9700] DEBUG - Job running: FFMPEG_EXTERNAL_LIBS='/config/Library/Application\ Support/Plex\ Media\ Server/Codecs/367b3d4-3673-linux-x86_64/' X_PLEX_TOKEN=xxxxxxxxxxxxxxxxxxxxs' '/u
sr/lib/plexmediaserver/Plex Media Scanner' '--match' '--type' '8' '--log-file-suffix' ' Matcher'
Feb 06, 2021 11:09:21.011 [0x7f5c1cff9700] DEBUG - Jobs: Starting child process with pid 12701
Feb 06, 2021 11:09:21.011 [0x7f5d017fa700] VERBOSE - * Noting that 'Lukas Graham/3 (The Purple Album)' was updated at 2021-01-18 14:19:28
Feb 06, 2021 11:09:21.011 [0x7f5d017fa700] VERBOSE - * Taking directory 'Lukas Graham/3 (The Purple Album)' (200) out of the map (438 left)
Feb 06, 2021 11:09:21.082 [0x7f5d017fa700] VERBOSE - Adding file for scanner: "/mnt/user/media/music/Lukas Graham/3 (The Purple Album)/06 - Stick Around.mp3"
Feb 06, 2021 11:09:21.083 [0x7f5d017fa700] VERBOSE - Adding file for scanner: "/mnt/user/media/music/Lukas Graham/3 (The Purple Album)/08 - Everything That Isn’t Me.mp3"
Feb 06, 2021 11:09:21.083 [0x7f5d017fa700] VERBOSE - Adding file for scanner: "/mnt/user/media/music/Lukas Graham/3 (The Purple Album)/03 - You’re Not the Only One (Redemption Song).mp3"
Feb 06, 2021 11:09:21.083 [0x7f5d017fa700] VERBOSE - Adding file for scanner: "/mnt/user/media/music/Lukas Graham/3 (The Purple Album)/10 - Say Yes (Church Ballad).mp3"
Feb 06, 2021 11:09:21.083 [0x7f5d017fa700] VERBOSE - Adding file for scanner: "/mnt/user/media/music/Lukas Graham/3 (The Purple Album)/01 - Not a Damn Thing Changed.mp3"
Feb 06, 2021 11:09:21.083 [0x7f5d017fa700] VERBOSE - Adding file for scanner: "/mnt/user/media/music/Lukas Graham/3 (The Purple Album)/02 - Lullaby.mp3"
Feb 06, 2021 11:09:21.083 [0x7f5d017fa700] VERBOSE - Adding file for scanner: "/mnt/user/media/music/Lukas Graham/3 (The Purple Album)/04 - Love Someone.mp3"
Feb 06, 2021 11:09:21.083 [0x7f5d017fa700] VERBOSE - Adding file for scanner: "/mnt/user/media/music/Lukas Graham/3 (The Purple Album)/05 - Promise.mp3"
Feb 06, 2021 11:09:21.083 [0x7f5d017fa700] VERBOSE - Adding file for scanner: "/mnt/user/media/music/Lukas Graham/3 (The Purple Album)/07 - Unhappy.mp3"
Feb 06, 2021 11:09:21.083 [0x7f5d017fa700] VERBOSE - Adding file for scanner: "/mnt/user/media/music/Lukas Graham/3 (The Purple Album)/09 - Hold My Hand.mp3"
Feb 06, 2021 11:09:21.083 [0x7f5d017fa700] DEBUG - Directory had 10 files, database had 0 files, cant skip.
Feb 06, 2021 11:09:21.111 [0x7f5c1cff9700] ERROR - Error parsing content.
Feb 06, 2021 11:09:21.111 [0x7f5c1cff9700] ERROR - Error parsing XML: Error parsing file.
Feb 06, 2021 11:09:21.111 [0x7f5c1cff9700] ERROR - Music Scanner: Error reading match results.
Feb 06, 2021 11:09:21.111 [0x7f5d2cb45700] VERBOSE - JobManager: child process with handle 12701 exited
Feb 06, 2021 11:09:21.111 [0x7f5d2cb45700] DEBUG - Jobs: '/usr/lib/plexmediaserver/Plex Media Scanner' exit code for process 12701 is 0 (success)
It’s definitely looking in the right place, finding the mp3 files, but doesn’t actually identify them. It doesn’t even add them ‘unidentified’ so I can fix matches manually.
If I switch the scanner to ‘Plex Music Scanner’ w/ trakt metadata agent, it will find all the music and add it. I can then update the matching to use the new metadata agent, and all is good.
However, if I use the ‘upgrade matching’ option, it will just blat 90% of the music out of my library.
Music is all organised correctly, as-per the documentation, and all tags have been applied from MusicBrainz.
