Plenty of logs has been provided over the years, yet this issue remains at scale. Just take a look at this thread how long downloads has been a major issue: Plex iOS Download feature is unusable as it does not ever complete a download - #217 by MovieFan.Plex
I can totally relate to the sentiment of pointlessness given the lack of improvement on the issue, despite all the logs provided. I know some of the posters in the thread i linked has done just that. Given up all hope that plex will ever manage to fix this issue, it just doesn’t seem to get the propper resource allocation to be able to resolve it.
I do hope it’s not the case, and you do fix it. But it’s not from lack of logs. There are multiple threads over the years on this excaxt issue, whatever multiple causes there may be, there is an abundance of logs. And like many say, it’s easy to reproduce over cellular/slow network and ios devices.
My 2 cent.
