Server Version#: 1.31 Player Version#:NA After upgrading 1.31, when I see that a server update is available, I attempt to install it, but the screen sits at the Retry Connection view and the application never updates. I have to restart the PMS exe and the version is the same as before, with a prom…

So I reverted to x86 and that seems to fix this issue.

[image] Mike-E: I was following this step because I want to see the upgrade work from 1.31 to 1.32. Otherwise I will have to wait until 1.32+. Sorry, I don’t follow. Uninstall the old, download and install the new.

[image] OttoKerner: Uninstall the old, download and install the new. This is what I did, but instead of of install the new I followed this earlier direction of yours here: [image] OttoKerner: (If you want to install an older version of PMS, take a look into %LOCALAPPDATA%\Plex Media Serv…

[image] Mike-E: With 1.31 I get the upgrade notification and when I test it by following the prompt to 1.32, it does not upgrade. So I guess put simpler… if I install the latest, how do I test that the upgrader now works as expected?

You wait until the next server update.

[image] OttoKerner: You wait until the next server update Why did you list the older installs as an option then if that is not really an option here?

[image] Mike-E: Why did you list the older installs as an option then if that is not really an option here? Alrighty, yesterday I installed the latest 1.32.0.6950. This morning I see there is a prompt for 1.32.0.6973 … I attempted to install this and ran into the same problem. Any further g…

Have you ever started Plex server with “Run as Administrator” (if you have never, don’t try it now!)? Are you actually running Plex regularly or are you using the “Plex as a Service” wrapper?

Thank you for your continued assistance @OttoKerner it is appreciated :pray: [image] OttoKerner: Have you ever started Plex server with “Run as Administrator” (if you have never, don’t try it now!)? I have not, not to my knowledge/recollection. :thinking: [image] OttoKerner: Are you act…

At this point there is not much left which I can recommend. Try this: Backup the Plex registry branch (just in case something goes horribly wrong, while performing the next steps) https://support.plex.tv/articles/201539237-backing-up-plex-media-server-data/ Uninstall Plex Media Server using the …

@Mike-E I’ve been noticing the same problem on my Windows PMS but I only see the problem when using the Windows Desktop client to start the upgrade. Each time I’ve encountered this problem, I just get my phone and launch Plex in my Safari Browser (it never occurred to me to try from a Windows brows…

Plex No Longer Upgrades

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Plex No Longer Upgrades

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