plex non va dopo aggiornamento

salve ragazzi, dopo avere effettuato l’aggiornamento il mio plex non funziona più… o per lo meno funziona tutto tranne la riproduzione dei video sia in locale sia su chromecast che su xbox 360…qualcuno ha avuto la mia stessa esperienza? Il fatto anomalo e che mi dice “impossibile riprodurre il file” anche se provo a farlo partire in remoto, mentre sull’app di windows 10 mi dice che devo attivare la versione a pagamento per poter riprodurre i video…non saprei cosa ho potuto modificare visto che almeno a livello di impostazioni non ho toccato nulla…grazie in anticipo a chiunque mi venisse in soccorso.
saluti

Ciao, da quello che ricordo, se non sei utente Plex Pass, utilizzando l’app ufficiale, puoi guardare solo qualche minuto di un video, poi devi sbloccare l’applicazione pagando una cifra che va intorno ai 5/6 euro. Oppure appunto prendere un pass che ti permette di fare anche altre cose tra cui l’accesso remoto.

perdona la mia ignoranza ma plex non è gratuito?
grazie in anticipo

E’ free in un certo senso. Per installare il tuo server e utilizzare la parte web. Per le app invece… riporto

The “Paid For” Parts: Apps and Plex Pass

There are really two things that are “paid for” within Plex:

The Plex Pass subscription includes free use of the paid for apps as well as other features and benefits:
    Activate all of our mobile apps (Android, iOS, Windows, Windows Phone) simply by signing into your Plex account within the app.
    Add music videos from Vevo to your music libraries to watch whenever you want. Stream trailers and extras (interviews, behind the scenes, etc.) for content in your movie library.
    Use mobile syncing for offline use, camera upload for wireless syncing of photos, Gracenote music reviews and bios, and the ability to sync select content from your Plex Media Server to multiple cloud providers.
    Set up a Plex Home for your family to allow easy switching between accounts and restrict what content you share from your server.
    Get early preview access to new apps and features.
    And even more!
As mentioned above, apps for some devices have in-app purchases that upgrade the app—we call it unlocking the app:
    Android (mobile), iOS (iPhone and iPad), Windows, and Windows Phone apps have one-time, in-app purchases.
    Again Plex Pass will activate these features without additional purchase.

ciao nonostante abbia comprato un plex pass, i video non li riproduce…nemmeno sul pc…potresti aiutarmi?
grazie

il problema come ti dicevo e che non riproduce i video…li ha sempre riprodotti c’è qualche configurazione che è cambiata? per quanto riguarda le app ok…lo sapevo ma adesso anche con il plex pass non mi funziona nulla, mi fa vedere le locandine dei film, le foto, anche la musica la riproduce sul server ma i video no…i film mi dice sempre “impossibile riprodurre questo filmato”…

Ok. Che files sono? Avi, MKV… che codifica? h264… quanto grandi sono? Sai anche il bitrate? Certo che se anche il pc non li riproduce con un normale vlc, beh… il problema non e’ di plex.

Buongiorno premetto che questi file solo con plex in locale non partono…sono circa 150 film che fino a prima dell’aggiornamento ho guardato su plex migliaia di volte…li legge qualsiasi altro lettore media plyer, vlc, qualsiasi tranne plex in locale…la cosa più assurda è che fino a qualche giorno fa funzionava tutto ad una velocità impressionante, ADSL 20 mega, roter TPLINK, Acer Aspire 8gb di memoria…diciamo che i presupposti ci sono tutti, credimi non so dove sbattere la testa, xchè seriamente non capisco perchè fa in questo modo…stasera posso mandarti una foto del problema?
ciao e grazie comunque

Buongiorno a te.
Sisi, tranquillo volentieri.
Dal tuo racconto mi vengono in mente alcune cose. ADSL 20 Mega per uno streaming remoto… uhm… la banda in upload (che e’ quella che serve) e’ molto bassa, potrebbe essere questo un problema.
Tuttavia si parla di riproduzione locale.
Non sono molto esperto di log, ma potrebbe essere interessante vedere i log di Plex per capire cosa gli succede quando riproduci un filmato.
Ripeto, non sono esperto di log, ma se aspetti un attimo, mi informo su dove trovarli cosi’ li puoi postare qui.
In generale posso capire che in remoto sia ostico, ma in locale… hai perdite di segnale o se sei cablato, hai pacchetti persi?
Te lo dico perche’ ho dovuto cambiare il mio server per problemi alla scheda di rete. Perdevo 3 pacchetti su 5.

Allora i log li trovi in : %LOCALAPPDATA%\Plex Media Server\Logs\ (windows) o ~/Library/Logs/Plex Media Server/ (osx) o $PLEX_HOME/Library/Application Support/Plex Media Server/Logs/ (linux/nas).

vabbe’, gia’ che ci sono: https://support.plex.tv/hc/en-us/articles/200250417-Plex-Media-Server-Log-Files

l’upoload è sui 1.20 mega…x quanto riguarda tutto il resto penso di capirne molto ma molto meno di te…:slight_smile:

[
{
“type”: “info”,
“host”: “127.0.0.1:32400”,
“userAgent”: “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/51.0.2704.106 Safari/537.36”,
“browser”: {
“id”: “chrome”,
“name”: “Chrome”,
“version”: “51.0”,
“webkit”: true,
“platform”: “Windows”,
“platformID”: “windows”,
“platformVersion”: “10”,
“platformModifierKey”: “ctrl”
},
“version”: “2.7.0”,
“primaryServerUrl”: “http://127.0.0.1:32400/”,
“primaryServerAuthToken”: true,
“username”: “Massimo Scelzo”,
“cloudUrl”: [
{
“scheme”: “https”,
“address”: “plex.tv”,
“uri”: “https://plex.tv”,
“testState”: “connected”,
“isBundled”: false,
“isFallback”: false,
“isRelayed”: false,
“isPossiblyCrossNetworkProtected”: false,
“isUntested”: false,
“isPending”: false,
“isConnected”: true,
“isUnauthorized”: false,
“isUnavailable”: false,
“isFailed”: false,
“isAborted”: false,
“isLoopback”: false,
“isPrivate”: false,
“isHttps”: true,
“isSecure”: true,
“isPlexDirect”: false,
“currentTest”: null,
“sources”: [
{
“id”: “internal”
}
]
}
],
“cloudAccessToken”: true
},
{
“type”: “navigation”,
“route”: “logs”,
“args”: [
null
],
“fragment”: “#!/logs”,
“time”: “2016-07-02T08:32:51.502Z”
}
]

non so se ho fatto bene…

Servirebbero questi:

Plex DLNA Server.log: log related to DLNA access of the Plex Media Server
Plex Media Server.log: log for the Plex Media Server
Plex Media Scanner.log: logged results of media scans

che in windows si trovano qui: %LOCALAPPDATA%\Plex Media Server\Logs\

sarò un idiota ma non ci riesco…uffaaaaaaaaaaaaaaaaaaaaaaaa

Jul 18, 2016 16:54:25.438 [8988] INFO - Plex DLNA Server v1.0.0.2261-a17e99e - Microsoft PC - build: windows-i386
Jul 18, 2016 16:54:25.442 [8988] INFO - Windows version: 10.0 (Build 10586), language it-IT
Jul 18, 2016 16:54:25.442 [8988] INFO - 2 1397 MHz processor(s): Architecture=0, Level=22, Revision=1 Processor Identifier=AMD64 Family 22 Model 0 Stepping 1, AuthenticAMD
Jul 18, 2016 16:54:25.443 [8988] DEBUG - “C:\Program Files (x86)\Plex\Plex Media Server\Plex Dlna Server.exe”
Jul 18, 2016 16:54:25.342 [4792] DEBUG - Unique device name = c473177a-3a77-9b2c-cc0a-2b3370f1c8fd
Jul 18, 2016 16:54:25.345 [4792] DEBUG - DLNA server port: 32469
Jul 18, 2016 16:54:25.345 [4792] DEBUG - PMS: http://127.0.0.1:32400/
Jul 18, 2016 16:54:25.346 [4792] DEBUG - MyPlex: https://plex.tv/
Jul 18, 2016 16:54:28.721 [4792] DEBUG - Reading system DLNA client profiles
Jul 18, 2016 16:54:32.743 [4792] DEBUG - Read 22 DLNA client profiles
Jul 18, 2016 16:54:32.960 [4792] DEBUG - DLNA device discovery enabled every 60 seconds
Jul 18, 2016 16:54:33.027 [4792] DEBUG - Initialization complete
Jul 18, 2016 16:54:33.131 [4908] VERBOSE - ProcessGetDescription for http://192.168.1.103:32469/DeviceDescription.xml from 192.168.1.103:57665
Jul 18, 2016 16:54:33.132 [4908] VERBOSE - Mapped client to generic profile: Host: 192.168.1.103:32469; Connection: close
Jul 18, 2016 16:54:33.181 [6540] VERBOSE - ProcessGetDescription for http://192.168.1.103:32469/DeviceDescription.xml from 192.168.1.103:57668
Jul 18, 2016 16:54:33.181 [6540] VERBOSE - Mapped client to generic profile: User-agent: UMS/6.4.0 Windows10/10.0 UPnP/1.0 Cling/2.0; Host: 192.168.1.103:32469; Accept: text/html, image/gif, image/jpeg, *; q=.2, /; q=.2; Connection: keep-alive
Jul 18, 2016 16:54:33.996 [0580] VERBOSE - Found device Universal Media Server of type urn:schemas-upnp-org:device:MediaServer:1 with 2 services and uuid 44b875ef-dda9-4c24-a226-41e64a6b2192 at http://192.168.1.103:5001/
Jul 18, 2016 16:54:33.996 [0580] VERBOSE - Device Universal Media Server has service of type urn:schemas-upnp-org:service:ContentDirectory:1 with id urn:upnp-org:serviceId:ContentDirectory
Jul 18, 2016 16:54:33.996 [0580] VERBOSE - Device Universal Media Server has service of type urn:schemas-upnp-org:service:ConnectionManager:1 with id urn:upnp-org:serviceId:ConnectionManager
Jul 18, 2016 16:54:33.997 [0580] VERBOSE - 1 distinct DLNA devices on network
Jul 18, 2016 16:54:33.997 [0580] VERBOSE - Mapping device: 192.168.1.103 to device ‘Universal Media Server’ of type ‘urn:schemas-upnp-org:device:MediaServer:1’ with uuid ‘44b875ef-dda9-4c24-a226-41e64a6b2192’
Jul 18, 2016 16:54:34.281 [4720] VERBOSE - Found device WFADevice of type urn:schemas-wifialliance-org:device:WFADevice:1 with 1 services and uuid 279d5974-13ec-6348-d00b-b06d5cab0a4d at http://192.168.1.1:1990/
Jul 18, 2016 16:54:34.282 [4720] VERBOSE - Device WFADevice has service of type urn:schemas-wifialliance-org:service:WFAWLANConfig:1 with id urn:wifialliance-org:serviceId:WFAWLANConfig1
Jul 18, 2016 16:54:34.282 [4720] VERBOSE - 2 distinct DLNA devices on network
Jul 18, 2016 16:54:34.283 [4720] VERBOSE - Mapping device: 192.168.1.1 to device ‘WFADevice’ of type ‘urn:schemas-wifialliance-org:device:WFADevice:1’ with uuid ‘279d5974-13ec-6348-d00b-b06d5cab0a4d’
Jul 18, 2016 16:54:34.703 [6552] VERBOSE - Found device PC-DATASUD: Max Scelzo: of type urn:schemas-upnp-org:device:MediaServer:1 with 3 services and uuid fbc51385-2699-4029-b615-12fe2606e4c7 at http://192.168.1.103:2869/upnphost/
Jul 18, 2016 16:54:34.704 [6552] VERBOSE - Device PC-DATASUD: Max Scelzo: has service of type urn:schemas-upnp-org:service:ConnectionManager:1 with id urn:upnp-org:serviceId:ConnectionManager
Jul 18, 2016 16:54:34.704 [6552] VERBOSE - Device PC-DATASUD: Max Scelzo: has service of type urn:schemas-upnp-org:service:ContentDirectory:1 with id urn:upnp-org:serviceId:ContentDirectory
Jul 18, 2016 16:54:34.704 [6552] VERBOSE - Device PC-DATASUD: Max Scelzo: has service of type urn:microsoft.com:service:X_MS_MediaReceiverRegistrar:1 with id urn:microsoft.com:serviceId:X_MS_MediaReceiverRegistrar
Jul 18, 2016 16:54:34.705 [6552] VERBOSE - 3 distinct DLNA devices on network
Jul 18, 2016 16:54:34.705 [6552] VERBOSE - Mapping device: 192.168.1.103 to device ‘PC-DATASUD: Max Scelzo:’ of type ‘urn:schemas-upnp-org:device:MediaServer:1’ with uuid ‘fbc51385-2699-4029-b615-12fe2606e4c7’
Jul 18, 2016 16:54:35.010 [3532] VERBOSE - Found device TD-W8970 of type urn:schemas-upnp-org:device:InternetGatewayDevice:1 with 1 services and uuid 9f0865b3-f5da-4ad5-85b7-7404637fdf37 at http://192.168.1.1:1900/
Jul 18, 2016 16:54:35.011 [3532] VERBOSE - Device TD-W8970 has service of type urn:schemas-upnp-org:service:Layer3Forwarding:1 with id urn:upnp-org:serviceId:L3Forwarding1
Jul 18, 2016 16:54:35.011 [3532] VERBOSE - 4 distinct DLNA devices on network
Jul 18, 2016 16:54:35.011 [3532] VERBOSE - Mapping device: 192.168.1.1 to device ‘TD-W8970’ of type ‘urn:schemas-upnp-org:device:InternetGatewayDevice:1’ with uuid ‘9f0865b3-f5da-4ad5-85b7-7404637fdf37’
Jul 18, 2016 16:54:35.012 [3532] VERBOSE - Found device TD-W8970 of type urn:schemas-upnp-org:device:WANDevice:1 with 1 services and uuid 9f0865b3-f5da-4ad5-85b7-7404637fdf38 at http://192.168.1.1:1900/
Jul 18, 2016 16:54:35.012 [3532] VERBOSE - Device TD-W8970 has service of type urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1 with id urn:upnp-org:serviceId:WANCommonIFC1
Jul 18, 2016 16:54:35.012 [3532] VERBOSE - 5 distinct DLNA devices on network
Jul 18, 2016 16:54:35.013 [3532] VERBOSE - Mapping device: 192.168.1.1 to device ‘TD-W8970’ of type ‘urn:schemas-upnp-org:device:WANDevice:1’ with uuid ‘9f0865b3-f5da-4ad5-85b7-7404637fdf38’
Jul 18, 2016 16:54:35.013 [3532] VERBOSE - Found device TD-W8970 of type urn:schemas-upnp-org:device:WANConnectionDevice:1 with 1 services and uuid 9f0865b3-f5da-4ad5-85b7-7404637fdf39 at http://192.168.1.1:1900/
Jul 18, 2016 16:54:35.013 [3532] VERBOSE - Device TD-W8970 has service of type urn:schemas-upnp-org:service:WANIPConnection:1 with id urn:upnp-org:serviceId:WANIPConn1
Jul 18, 2016 16:54:35.014 [3532] VERBOSE - 6 distinct DLNA devices on network
Jul 18, 2016 16:54:35.014 [3532] VERBOSE - Mapping device: 192.168.1.1 to device ‘TD-W8970’ of type ‘urn:schemas-upnp-org:device:WANConnectionDevice:1’ with uuid ‘9f0865b3-f5da-4ad5-85b7-7404637fdf39’
Jul 18, 2016 16:54:37.525 [7668] VERBOSE - Found device 2739097927 of type urn:schemas-nds-com:device:RemoteUIServer:2 with 1 services and uuid 52554976-3247-5265-6D6F-0019fb66a125 at http://192.168.1.100:49153/
Jul 18, 2016 16:54:37.525 [7668] VERBOSE - Device 2739097927 has service of type urn:schemas-nds-com:service:RemoteUIServer:1 with id urn:nds-com:serviceId:RemoteUIServer
Jul 18, 2016 16:54:37.526 [7668] VERBOSE - 7 distinct DLNA devices on network
Jul 18, 2016 16:54:37.526 [7668] VERBOSE - Mapping device: 192.168.1.100 to device ‘2739097927’ of type ‘urn:schemas-nds-com:device:RemoteUIServer:2’ with uuid ‘52554976-3247-5265-6D6F-0019fb66a125’
Jul 18, 2016 17:08:20.474 [6312] VERBOSE - ProcessGetDescription for http://192.168.1.103:32469/DeviceDescription.xml from 192.168.1.103:61400
Jul 18, 2016 17:08:20.474 [6312] VERBOSE - Mapped client to generic profile: Host: 192.168.1.103:32469; Connection: close
Jul 18, 2016 17:28:40.467 [0312] VERBOSE - ProcessGetDescription for http://192.168.1.103:32469/DeviceDescription.xml from 192.168.1.103:55505
Jul 18, 2016 17:28:40.471 [0312] VERBOSE - Mapped client to generic profile: Host: 192.168.1.103:32469; Connection: close

Purtroppo da questi log non si capisce niente. O meglio, pare che sia il log del server che, pare (lo ripeto) si comporti normalmente.

dato che avrei dovuto aprire un topic con lo stesso titolo scrivo qui come da regolamento… a me dopo l’aggiornamento non mi legge più le librerie… i film che sono sul pc non me li rileva per niente
Ps. come non detto