Plex - Not enough CPU for conversion of this item

Server Version#: 1.32.7.7621
Player Version#: Last of mobile and TV on undirect play.

Before the second last version of Plex Media Server I don’t have problem to play movie on undirect play on TV or mobile.
Now, I still have a error message of “Not enough CPU”.

[Req#7143/Transcode] Streaming Resource: Reached Decision id=18685 codes=(General=2000,Neither direct play nor conversion is available. Direct Play=3000,App cannot direct play this item. Direct play is disabled. Transcode=4002,Not enough CPU for conversion of this item.)

Before the CPU transcode without problem the movie.
No problem to direct play (Wifi).

Windows 11 - I7 6700K - 8 Go RAM

Is this a 4K video? This CPU is likely not fast enough to transcode such a video – particularly if you also enabled subtitles or selected a TrueHD audio track

Did you disable the Plex transcoder? Re-enable it.

The problem was on all videos, 1080p, 4K and also 720p.
After some new research I saw that the “Disable video stream transcoding” is enabled. I disabled it and now it works again.
I hadn’t touched this setting, I don’t understand.

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