Plex not providing movie posters

Plex Media Server Metadata & Adding Files
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Server Version#: 1.19.1.2630
Plex Media Server Logs_2020-04-07_19-10-42.zip (2.7 MB)

Plex won’t add movie posters or other metadata.

files are in /Movies/movie title (year)/movie title (year).mkv

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There are several posts with this problem.

In my experience it will match properly and show properly in the edit dialogue (preview) but will not write/assign properly to the Movie. Only Movies affected. Furthermore, the portraits of the actors are also affected.

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