Plex not using banner.jpg

Server Version#:1.23.4.4805

Hi,

Long time Kodi user, part time Plex user. Found PKC to bridge the gap.

All my local assets are fine, using in Kodi for years. Plex finds and uses all my custom posters, backgrounds and episode thumbs with no issue.

All expect banner.jpg

Ive only just noticed this when playing with PKC, it uses the images actually in the Plex db and not the physical sidecar files. My main ‘view’ in Kodi is banners for TV Shows no matter which skin etc

Looking at the logs I can see that Plex ‘sees’ them:

Jul 19, 2021 14:52:50.721 [0x7f8ce4249848] DEBUG - Scanner: found local media asset "/mnt/gdriveadmin/media/video/tv/tv hd airing/Walker (2021)/Series 1/S01 E15   Four Stones In Hand-thumb.jpg"
Jul 19, 2021 14:52:50.721 [0x7f8ce4249848] DEBUG - Scanner: found local media asset "/mnt/gdriveadmin/media/video/tv/tv hd airing/Walker (2021)/Series 1/S01 E15   Four Stones In Hand.jpg"

Jul 19, 2021 14:52:50.726 [0x7f8ce4249848] VERBOSE - Scanner: discovered file "/mnt/gdriveadmin/media/video/tv/tv hd airing/Walker (2021)/banner.jpg" inside "/mnt/gdriveadmin/media/video/tv/tv hd airing/Walker (2021)"

Jul 19, 2021 14:52:50.726 [0x7f8ce4249848] VERBOSE - Scanner: discovered file "/mnt/gdriveadmin/media/video/tv/tv hd airing/Walker (2021)/clearart.png" inside "/mnt/gdriveadmin/media/video/tv/tv hd airing/Walker (2021)"
Jul 19, 2021 14:52:50.726 [0x7f8ce4249848] VERBOSE - Scanner: discovered file "/mnt/gdriveadmin/media/video/tv/tv hd airing/Walker (2021)/clearlogo.png" inside "/mnt/gdriveadmin/media/video/tv/tv hd airing/Walker (2021)"
Jul 19, 2021 14:52:50.726 [0x7f8ce4249848] VERBOSE - Scanner: discovered file "/mnt/gdriveadmin/media/video/tv/tv hd airing/Walker (2021)/fanart.jpg" inside "/mnt/gdriveadmin/media/video/tv/tv hd airing/Walker (2021)"
Jul 19, 2021 14:52:50.726 [0x7f8ce4249848] VERBOSE - Scanner: discovered file "/mnt/gdriveadmin/media/video/tv/tv hd airing/Walker (2021)/landscape.jpg" inside "/mnt/gdriveadmin/media/video/tv/tv hd airing/Walker (2021)"
Jul 19, 2021 14:52:50.726 [0x7f8ce4249848] VERBOSE - Scanner: discovered file "/mnt/gdriveadmin/media/video/tv/tv hd airing/Walker (2021)/logo.png" inside "/mnt/gdriveadmin/media/video/tv/tv hd airing/Walker (2021)"
Jul 19, 2021 14:52:50.726 [0x7f8ce4249848] VERBOSE - Scanner: discovered file "/mnt/gdriveadmin/media/video/tv/tv hd airing/Walker (2021)/poster.jpg" inside "/mnt/gdriveadmin/media/video/tv/tv hd airing/Walker (2021)"
Jul 19, 2021 14:52:50.726 [0x7f8ce4249848] VERBOSE - Scanner: discovered file "/mnt/gdriveadmin/media/video/tv/tv hd airing/Walker (2021)/season-all-banner.jpg" inside "/mnt/gdriveadmin/media/video/tv/tv hd airing/Walker (2021)"
Jul 19, 2021 14:52:50.726 [0x7f8ce4249848] VERBOSE - Scanner: discovered file "/mnt/gdriveadmin/media/video/tv/tv hd airing/Walker (2021)/season-all-fanart.jpg" inside "/mnt/gdriveadmin/media/video/tv/tv hd airing/Walker (2021)"
Jul 19, 2021 14:52:50.726 [0x7f8ce4249848] VERBOSE - Scanner: discovered file "/mnt/gdriveadmin/media/video/tv/tv hd airing/Walker (2021)/season-all-landscape.jpg" inside "/mnt/gdriveadmin/media/video/tv/tv hd airing/Walker (2021)"
Jul 19, 2021 14:52:50.726 [0x7f8ce4249848] VERBOSE - Scanner: discovered file "/mnt/gdriveadmin/media/video/tv/tv hd airing/Walker (2021)/season-all-poster.jpg" inside "/mnt/gdriveadmin/media/video/tv/tv hd airing/Walker (2021)"
Jul 19, 2021 14:52:50.726 [0x7f8ce4249848] VERBOSE - Scanner: discovered file "/mnt/gdriveadmin/media/video/tv/tv hd airing/Walker (2021)/season01-fanart.jpg" inside "/mnt/gdriveadmin/media/video/tv/tv hd airing/Walker (2021)"
Jul 19, 2021 14:52:50.726 [0x7f8ce4249848] VERBOSE - Scanner: discovered file "/mnt/gdriveadmin/media/video/tv/tv hd airing/Walker (2021)/season01-poster.jpg" inside "/mnt/gdriveadmin/media/video/tv/tv hd airing/Walker (2021)"
Jul 19, 2021 14:52:50.726 [0x7f8ce4249848] VERBOSE - Scanner: discovered file "/mnt/gdriveadmin/media/video/tv/tv hd airing/Walker (2021)/season01.jpg" inside "/mnt/gdriveadmin/media/video/tv/tv hd airing/Walker (2021)"
Jul 19, 2021 14:52:50.726 [0x7f8ce4249848] VERBOSE - Scanner: discovered file "/mnt/gdriveadmin/media/video/tv/tv hd airing/Walker (2021)/season02-fanart.jpg" inside "/mnt/gdriveadmin/media/video/tv/tv hd airing/Walker (2021)"
Jul 19, 2021 14:52:50.726 [0x7f8ce4249848] VERBOSE - Scanner: discovered file "/mnt/gdriveadmin/media/video/tv/tv hd airing/Walker (2021)/tvshow.nfo" inside "/mnt/gdriveadmin/media/video/tv/tv hd airing/Walker (2021)"

But doesn’t use them:

Jul 19, 2021 14:52:50.727 [0x7f8ce4249848] DEBUG - Scanner: found local media asset "/mnt/gdriveadmin/media/video/tv/tv hd airing/Walker (2021)/season01-poster.jpg"
Jul 19, 2021 14:52:50.727 [0x7f8ce4249848] DEBUG - Scanner: found local media asset "/mnt/gdriveadmin/media/video/tv/tv hd airing/Walker (2021)/season01.jpg"
Jul 19, 2021 14:52:50.727 [0x7f8ce4249848] DEBUG - Scanner: found local media asset "/mnt/gdriveadmin/media/video/tv/tv hd airing/Walker (2021)/season01-fanart.jpg"
Jul 19, 2021 14:52:50.728 [0x7f8ce4249848] VERBOSE - It took 0.0 sec to serialize a list with 1 elements.

Ive scanned, rescanned, Plex danced, created new libaries, altered agent prioities and library settings to all local first etc but banner.jpg is never used. The item section is empty and as such PKC cannot use them.

As a test I also jammed in the XBMCNFO importer and it found and inserted the banner.jpg but I’d hoped to avoid using this method and doing a complete libary refresh etc

I’m new the ‘backend’ side of Plex for log investigations etc, don’t know exactly what to look for etc What do you need from me to help investigate more?

There is no single supported Plex client in existence which still displays a banner. Therefore Plex won’t scan for banners. It will only read posters and fanart/wallpapers.

I had that at the back of my mind but couldnt find anything to confirm it seeing how all the wikis and guides for LMA all reference banner.jpg, also being availible in the WebUI and the NFOimporter being able to use them.

If thats the case then I can move back to solely Kodi (the family still all use Plex for ease of use etc).

:+1: