Plex not working since last update

Plex Media Server Desktops & Laptops
1

Server Version#:1.13.5.5332
Player Version#: N/A

after installing the update on August 23, Plex started having issues. I uninstalled and reinstalled and it broke completely. I can start the media server and it shows in the window task manager, but not in the toolbar icons, and I can not access the server through the web address. I am running Windows 10.

I had to jump to another media server in order to have access to my media library. I miss my Plex. Any assistance in getting it back up and running would be greatly appreciate. Otherwise I will have to drop my Plex Plus supscription.

Thank you.

2

Sounds like you got locked out of your server. Try following the instructions in https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/.

Another thing is that if PMS is running but you don’t see it in the icon tray, you may be running PMS under a different windows user. Check the task manager again and see who it lists as the user for PMS.

3

Thanks for the response.

Unfortunately, I tried all suggested and still no luck.

4

Can you gather the server logs manually? https://support.plex.tv/articles/200250417-plex-media-server-log-files/

5

I was able to find the logs, but the latest is dated 8/25/18. Nothing since then and I have tried to start it several times in the last several days.

6

Got Plex up and working again.

I uninstalled Plex and then deleted every reference to Plex in windows register. Rebooted and reinstalled Plex. It installed and loaded as a clean install. I have to go through the set up again and define my media folders.

But at least it appears to be working as before the recent upgrade.

7

Having the same problem, thank you for your post! Pointed my DH in the right direction <3 Hoping to be back up and Plexin’ soon.

8

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