Server Version#: Latest from QNAP app store Player Version#: Latest on phone, web and LGTV <If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled> 10+ year user of plex. Mega fan. Brought a QNAP just for NAS 6 months or so go. It’s never been very s…

Do you have a PlexData shared folder on the QNAP to retrieve the logs or are you good at the SSH command line? [image] Qnap faq.....read me first! Tips, Tricks & How-Tos Q28: How to use the PlexData share The PlexData share, available in PMS 1.19.5 and above…

Thank you Chuck Pa - I’m not very techinical. Sono to SSH! I will look for the shared folder C

I have now set up PlexData shared folder. Whilst it has not fixed the problem, I get the feeling this was a first step. What should I do next. Thank you for your help

At this point… Stop Plex Start Plex Allow it to run 3-4 minutes Stop Plex Using FileStation → PlexData/Plex Media Server Right-Click “Logs” → Compress Download the tar.gz or zip file upload/attach it here.

Got all the way to last part of 5 - and it says I don’t have permissions For the record I’m the admin, the only use and all permissions for that file are open. Image attached. Any help appreciated thanks! [System Issue]

Hi - is anyone able to help please? I cant use Plex currently :frowning: I’ve just started to use Jellyfin to get me through… but its not the same! :frowning:

@ChuckPa , I have a similar problem. Been using PMS since <2018 with no problems. Went away for a couple days and came back and PMS won’t open in App Center. I get same connection refused msg as OP above. Desktop app starts but doesn’t list my server. I don’t think it is firewall problem on router - …

@ChuckPa , Forgot to say that I already went through steps to reclaim server by text editing preferences in PlexData. No joy. And all my log files are attached to this post. Logs.zip (4.5 MB)

@plexberry My apologies for the crazy delay. I was not notified. For you, SSH into the box and get to the command line Here are the commands to type from that point sudo bash /etc/init.d/plex.sh restart now we wait the 3-4 minutes /etc/init.d/plex.sh stop cd /share/*/.qpkg/Ple*/Li*/Ple* t…

@Vank4321 Can you please restart PMS, wait 3-4 minutes and/or recreate the problem? I can’t tell what’s happening given all the activity in your logs show it’s been busy with normal scanning. I suspect you need to reclaim it but would like to confirm Something is definitely going on but once th…

Plex on QNAP NAS cannot be reached

Plex Media Server

ChuckPa June 24, 2024, 6:28pm 2

Do you have a PlexData shared folder on the QNAP to retrieve the logs or are you good at the SSH command line?

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Plex on QNAP NAS cannot be reached

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