Please have a look at my attachment before reading this.
I have an issue where the menu items will not go away during a movie or TV show. I have tried removing the Plex app and even deleted it from my downloaded content and then re-installed to no avail. I have tried all buttons on the controller to get the menus to disappear but I noticed my red "B" button does not work. It will make the menu items flash but it seems it's function is broke.
Also I only have a "skip back" button on the on-screen menu as well; you can probably see that in the screenshot. And the triggers for skipping only work for skipping back as well, the skip forward does not work.
Is everyone seeing this? I don’t use the Xbox but someone I share to is now experiencing this, I’m on the latest PP server and he’s on the latest 360 app.
Same here, I just started encoding movies and testing on xbox 360 Plex app and can’t close menu. I assumed it was relating to not having subtitles or unfamiliar acc audio. have tried a few variations W/O luck.
SOLUTION FOUND!!! With some luck I found the answer. Sign into your Plex Pass account on the Plex website and go to the Global App Settings tab located at the top of the menu.
There I made the settings
“Automatically select audio and subtitle tracks” Checked_
“Preferred Audio Language” to____ English______
"Preferred Subtitle Language"English_
“Auto-Select Subtitle Mode”_Manually
Entered password and pressed “Update”
I haven’t done an extensive test but appears to work nicely now will update as needed
Hi. I have just downloaded Plex on my Xbox 360 for the first time and i am experiencing this issue, i cannot get the on screen menu (info bar) to hide whilst playing a movie. Has any one found a solution to this? thanks.