Server Version#: 1.40.3.8555 Player Version#:1.96.0.177-dc5df788 I’m using TrueNAS Scale for my OS - I was using the TrueCharts release but they’ve abandoned the project so I am forced to migrate over to the officail TrueNAS Plex app. On the previous app, everything worked fine - my GPU could tr…

Another possibility, turn off HDR tone mapping. That will tell us if the CUDA version is the problem. It shouldn’t be but it doesn’t hurt to make certain basic transcoding works ok. (It is showing up in the logs correctly)

Turned off HDR tone mapping and it still crashes. Hmm

Whose image is this container made from? Please play this test file. It’s 80 Mbps. Please set Plex/web player quality to 20 Mbps (forces transcode) It will play for 30 seconds. Pull the logs when complete. jellyfish-80-mbps-hd-h264.mkv Google Drive file. …

There are two links for the source (besides plex) it has their chart release here and then it has a link to plex’s official docker image - so I gather its based off this [image]a Tried to play the video you provided and it still errored out. Got fresh logs from this specific instance if needed. P…

The “based off” is usually the problem I encounter. All non-Plex images must use the Plex binaries (Plex isn’t open source) but the runtime configuration inside the container, and it’s initialization, is however the author wants and, if there are issues, that’s where I’ll find them. I see you put…

I am using the Plex App for windows. I don’t have any Android devices currently. Running into a strange issue - I cannot add library’s to my plex for some reason [image] The language box is just blank and when I click it, nothing is there… the plot thickens. I also tried adding a library on Bra…

@mattdeezly1996 Need server DEBUG logs please to see what’s happening and not working. Likely a permissions or communication problem.

plex_Debuglogs.txt (24.6 KB) Here are the logs - all I did here was I attempted to add a library.

Those are the Plex web logs. May I have the server debug logs please? Settings - Server - Troubleshooting - Download Logs

[image] I downloaded the logs and its just a empty ZIP. I think my install might have some major issues. Is there another way for me to get the logs?

Plex On TrueNAS Scale App - GPU transcodes not working - #13 by ChuckPa - Plex Media Server

Topic		Replies	Views	Activity
Plex Media Server 1.16.7.1597 (Updated) - New Transcoder Preview Plex Pass Betas	143	26559	September 16, 2019
Plex Transcoder Errors? Plex Media Server server-linux	49	513	August 4, 2023
Cannot hardware transcode with my 1660S on Ubuntu 22.04. Error makes it quit Plex Media Server server-linux	18	213	March 15, 2023
Plex Suddenly Stops Hardware Transcoding Plex Media Server server-linux , apple-tv , server-truenas	69	1016	September 20, 2023
Plex Won't Transcode My Files Once I Claim My Server Plex Media Server server-linux	17	243	August 2, 2023

Plex Media Server 1.16.7.1597 (Updated) - New Transcoder Preview

Plex Pass Betas

143

26559

September 16, 2019

Plex Transcoder Errors?

Plex Media Server

server-linux

49

513

August 4, 2023

Cannot hardware transcode with my 1660S on Ubuntu 22.04. Error makes it quit

Plex Media Server

server-linux

18

213

March 15, 2023

Plex Suddenly Stops Hardware Transcoding

Plex Media Server

server-linux , apple-tv , server-truenas

69

1016

September 20, 2023

Plex Won't Transcode My Files Once I Claim My Server

Plex Media Server

server-linux

17

243

August 2, 2023

Plex On TrueNAS Scale App - GPU transcodes not working

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