Plex Pass cancellation

What happened to the Plex Pass cancellation referenced in this
https://support.plex.tv/hc/en-us/articles/201580107
i’M WANTING TO GO TO A ONE TIME PAYMENT, AND IT APPEARS TO ME THAT pLEX HAS MADE IT IMPOSSIBLE TO change plex payments once they have you hooked!!!
And I don’t use Itunes!

There is no subscriptions option on the Iphone Account settings!

You may write to plexpass-billing@plex.tv or you may contact them via https://www.plex.tv/contact/ and selecting “Plex Pass billing”

Feel free to reference this thread.

Thank you. I’m done trying to get your product to work and not being able to get any direct support. When I tried here, it looked like a phishing scam. Done.

That is always your option.

The URL is https://www.plex.tv/contact/

If the page doesn’t look like what I show below, you have something going on in your machine/browser. If that is true, you need that fixed first before doing anything involving finances / money.