Hi, I just bought a month-long Plex pass. I went to my phone and opened Plexamp, but it doesn’t recognize the Plex pass. If I click on restore purchase, it says “impossible to restore.” I have already logout and then login again but it doesn’t solve the problem

Plex pass ok on plex but no on plexamp

nibbles October 30, 2025, 2:22am 2

Been reported a few times recently.
Elan helped here.

Topic		Replies	Views
Plexamp claims I don't have Plex Pass Plex Labs plexamp	2	74	November 3, 2025
PlexAmp Android does not recognize my lifetime pass Plex Labs plexamp	6	160	November 3, 2025
Unable to login to plexamp with lifetime plex pass Plex Players plexamp	1	82	August 4, 2021
Plexamp Android not acknowledging my plexpass Plex Labs plexamp	4	86	November 6, 2025
Plex pass purchase restore Plex Features server-windows	2	299	October 2, 2019