Plex playback fails on Chrome/Chromium Edge

Server Version#: 1.18.4.2171
Player Version#: Chrome 80.0.3987.87 / Chromium Edge 80.0.361.48

I’m having some weird issues with Chrome.

I have a remote server available on my local network, call it 192.168.1.2

  • If I navigate directly to the server via Firefox (https://192.168.1.2:32400), playback is fine
  • If I navigate directly to the server via the Plex Android app, playback is fine
  • If I navigate directly to the server via Chrome/Chromium Edge (version above), playback reports “There was an unexpected error during playback”, and I get the following in the browser console:

chunk-2-e162212ebcf8fdffcb8f-plex-4.12.3-3f7851c.js:123 Error: Loading chunk 8 failed.
(error: https://192.168.1.2:32400/web/js/chunk-8-37d8f348b582502ba27b-plex-4.12.3-3f7851c.js)
at HTMLScriptElement.u (index.html:44)
po @ chunk-2-e162212ebcf8fdffcb8f-plex-4.12.3-3f7851c.js:123
chunk-2-e162212ebcf8fdffcb8f-plex-4.12.3-3f7851c.js:140 Error: Loading chunk 8 failed.(error: https://192.168.1.2:32400/web/js/chunk-8-37d8f348b582502ba27b-plex-4.12.3-3f7851c.js) at HTMLScriptElement.u (https://192.168.1.2:32400/web/index.html:44:1219)

Now, here’s where it gets weirder: if I run and access a local server (http://127.0.0.1:32400 - no TLS), and then stream content from my server at 192.168.1.2, there are no issues from Chrome or any other browser.

The only thing I can think of is TLS - the Plex CA is not trusted by my browser, and it throws a warning when I access the site (which I accept). Does anyone else have any suggestions?

The remote server is running the plexinc/pms-docker image with podman and systemd, if that helps. Given playback works on at least some devices this doesn’t seem to be the issue.

Thanks

Same issue here. Chrome has gotten very picky about TLS certs and hitting my box via the internal FQDN in Chrome results in an inability to do any playback. If I use another browser or plex.tv/web, it works fine. It would be nice if you could add Subject Alternative Names to the Plex-issued certs to avoid these problems.

Glad to know it’s not just me :slight_smile:

I’m just going to roll my own certs with all the v3 extensions that Chrome requires now (SAN, etc). I’ll update this ticket if it resolves things with Chrome.

Thanks again.

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The other workaround (which is lame) is to go HTTP instead of HTTPS. Not idea, but it’s easier for the lazy than having to get proper certs issued and installed.

That’s awesome, thanks for sharing :slight_smile: I didn’t realise https://plex.tv/web/app was an option…

I am dealing with this idiocy too. The last update really caused a couple of stability problems on my end. The Transcoder was locking up so hard I could not kill it manually in win 10 (Corp edition). I had to reset the server every day for 3 days, sometimes twice a day. I think the x86 build is bunked right now, and this makes it rather…Frustrating. Hope this gets sorted soonish. I love plex but man it can be super frustrating at times.

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