Plex Player Beta.. Pictuer quality is bad on Apple Tv 4K

[darcilicious]

There’s no way the devs can address this with what you’ve posted. Per the beta announcement post:

Continuing the discussion from New Apple TV & iOS Video Player available in Beta:

@sergiou87

Oh noes, something doesn’t play right! How do I report it?

Providing detailed info when you encounter a playback issue will help us investigate (and resolve!) the issue quickly, so things improve for everyone.

• Test whether you see the same playback problem with the old player (see the information on switching back below)
• Reproduce the playback issue with the NEW player
• Grab logs from your app (iOS App Logs or Apple TV App Logs)
• Save the “XML file” for the library item you tried to play (XML File Information )
• If possible, create a small sample file (Generating Sample Files) of the video causing the issue, verify that the sample still causes the issue, and then upload that sample to somewhere such as Dropbox or Google Drive
• Report your issue in our iOS Beta or Apple TV Beta forums with details about what exactly you experienced. Be sure to attach your logs and “XML file” and link to the sample file.

Do I really have to do all that?

We know it sounds like a lot, but it’s not as bad as it might first seem. It’s super important to get this information to allow us to investigate and resolve the issues, though. We all want the issue fixed and working, right?

With this new foundation we’ll have the ability to improve our format support and will be considering things like this for future improvements. For now, please let us know if you encounter any formats where the new player provides a worse experience that the old player.