Plex player layout corrupts when moving between multiple screens

Plex Players
1

Server Version#:1.41.4.9463
Player Version#:1.107.2.300-7093f413
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

I have 3 screens with screen 2 as the main screen. The screens are diiferent sizes and also are different scales When I have all the screens at 100% scale the problem dissapears (setting them all at 100% is not a viable solution :slight_smile:

When I start the player if i keep the player in which ever screen it starts in I am able to max/min move etc with no problems.

When I move the player to a different screen, the layout becomes corrupted, and button clicks or interactions with hot areas stop functioning correctly, often triggering actions in the wrong locations on the player. The issue can be described as the background remaining the same size while the working area reduces to 75%.

Dell XPS 15 5500 with a Dell Docking Station

Not working
Not working882Ă—567 67.7 KB

Working
Working772Ă—647 123 KB

2

Unfortunately I believe this is a QT bug we are unlikely to be able to fix. ( it has been reported before) I was told moving the window back and forth between windows may fix it.

3

One the corruption occurs there seems to be no way to correct other than restarting the application

4

I found a fix for this on Reddit that worked for my 4K + 1440p setup:

  1. Right-click the Plex app icon
  2. Go to Properties > Compatibility tab > “Change high DPI settings”
  3. Check “Override high DPI scaling behavior”
  4. Set it to “System”
  5. Apply and OK

Now I can move the player between monitors without UI scaling issues or broken buttons. Everything stays properly sized and functional regardless of which screen it’s on.

Thought this might help others with similar setups.

5

That worked for me too. Thank you !!!