Hello! I have recently started using Plex Premium music libraries and have noticed that when adding a “premium” library, the Plex Premium Music agent downloads the artist thumbnail, album art, bio, and reviews; yet it does not download the artist fanart (as in, artist background; more specifically a 1920x1080 picture of the artist). Furthermore, in searching, I have found that when I use the “basic” Plex music library with the last.fm agent, the artist fanart shows up! See below for screenshots. What logs might I be required to post to help further? Any help is much appreciated!
Note: I am using a music library with a single artist for these troubleshooting purposes (as in Media/Music/Kendrick Lamar/ is my music library path) as my entire music library would be cumbersome.
Screenshot #1
I have used Kendrick Lamar (a popular artist) to show a lack of fanart.
The just released a new Server update which I think fixed it. At least it worked on the one artist I refreshed. In processing of refreshing my entire library… It’ll take a while…
Right when I’ve tried everything and say “You know what? I’ll just ask the forums for help!”, Plex releases an update that fixes my issue! My bad, thanks for giving me the notice!
@Multisupermono said:
Right when I’ve tried everything and say “You know what? I’ll just ask the forums for help!”, Plex releases an update that fixes my issue! My bad, thanks for giving me the notice!
To be fair, it has been broke for a while (few weeks??) and they just released the update within the last hour…
