Plex refuses to use local metadata

I have jumped in to numerous threads on this topic, but this one was the most recent I found, so I’m going to add a comment here…

I had been editing my ID3 tags (2.3 & 2.4) using kID3 in Ubuntu, and I absolutely COULD NOT get Plex to recognize the changes I made. I stumbled on something that worked, though:

  • I moved the folder from my Plex storage location to a different computer running a different OS (macOS in this case)
  • I edited the album using kID3 on the secondary OS
  • I ran the “Scan Library Folders” function in Plex
  • I checked to make sure the album was NOT in the artist’s list, since I had moved it
  • I copied the album back to the original Plex storage location
  • I ran “Scan Library Folders” again, and this time Plex recognized it and added the correct tag info

Some limiters/delimiters that could be explored for confirming the workaround:

  • In this instance, I FIRST attempted the “Plex Dance” on the SAME OS/SAME MACHINE - it DID NOT work. At this point, I moved on to trying a different OS and a different machine.
  • Test not performed on same OS/different machine
  • Test not performed on same OS/same machine/different application (MP3Tag, TagScanner, etc.)

Hope this helps.