Plex scan stuck on new files need to restart the server

Someone already tried a reinstall? Would that solve the problem?

To update on my troubleshooting so far. Reinstalled Plex and disableD all automatic settings for library scanning . Did not solved the problem, it even occurred more often. I also had to re scan the whole TV library, everything was gone. During scanning it crashed several times. only came up again after a reboot. Any suggestions?

Just in case its a factor and as I see this is a linux thread but can I ask what OS and Kernel are you running on. Ubuntu 2204 recently moved over to 6.2 kernels which introduced a bug which hangs the network adaptor during times of large network traffic.

See → Kernel 6.2 on ubuntu 2204 has resulted in Network Crash when refreshing Metadata of Libraries for additional details in case its relevant.

Thanks. I’m not using Linux, but Windows. Used this discussion as i’m facing the exact same issue. I’m on Windows 10 Pro build 19045.3324 and I’m running Plex 1.32.5.7349.

Cool. Are you using the 32bit or 64bit server version? Don’t use windows myself but have seen a number of threads of recent fixes in the 64bit version.

Good luck.

Yes, it’s the 64bits version…will look around for patches.

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