Plex Server 1.15.3.858 and above broke save resume on OPHT, Orca and Other Plex players

This topic is no longer helpful and has transitioned into hurtful. It’s time to close.

Summary:

  • OpenPHT and the other clients mentioned here are not supported clients.
    • It doesn’t matter whether you are talking about PHT or OpenPHT, neither are supported.
  • These clients have bugs which misreport the play progress to the server
    • They report play progress of 0 (start of media) when playback ends when they shouldn’t.
  • The server had an issue which ignored play progress in certain circumstances when it should not have been ignoring it
  • The ignoring of play progress on the server has been fixed
    • There is valid reason to reset the play progress back toward the beginning. I’ve personally been annoyed by not being able to do this and I know of others who have as well. In spite of this annoyance from myself and other users I personally know, I did not push for this change nor make the change myself. This means there are even more users than those I know who were also annoyed by this behavior enough to prompt a different developer to fix it.
  • This change exposed the bug present in the unsupported clients
  • No supported client has this bug
  • We are adding a workaround to the server to alleviate this situation
    • There is zero obligation on our part to do this as these clients, being unsupported clients, do not require we ensure support on our part.

On a side note: I find the point where users are focusing their anger in this thread interesting. I’ve used third-party clients in numerous circumstances and any time that client was broken by an update by the first-party, I never once turned to the first-party vendor to demand they fix it nor even accused them of intentionally breaking my third-party client. Whenever you run a third-party or unsupported client, you run the risk that someday it will cease working. This is the nature of such clients and should be clearly understood by all.

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