Plex Server broke and won't restart - "Failed to run the package Service"

System Details:
DS1019+
Current DSM version: 6.2.4-25556
Plex Server Version#: 1.22.2.4282-6000

I got the notification via the web view that there is a server update. I did the manual download and update as usual, but Plex server has not been able to start since that attempt.

I tried to go through most of the suggestions in similar posts (aside from deleting my library and resetting the whole DSM - hopefully this can be fixed without these steps…).

  • Install seems to be successful from the Log Center. Logs from the installation:
  • I tried to go back and install an older version of the server but still not starting. Went back to latest version (tried uninstall/reinstallseveral times )
  • Updated my DSM to latest version

Logs from last run attempt:
2021-04-18T11:41:06-07:00 [ 1638.852906] init: pkgctl-Plex Media Server pre-start process (31285) terminated with status 1
2021-04-18T11:41:06-07:00 synoscgi_SYNO.Core.Package.Control_1_start[31070]: servicecfg_internal_lib.c:22 Failed to start job [pkgctl-Plex Media Server][0xD900 manager.cpp:204]
2021-04-18T11:41:07-07:00 synoscgi_SYNO.Core.Package.Control_1_start[31070]: pkgstartstop.cpp:376 Failed to start pkgctl-Plex Media Server (err=-1) [0xD900 manager.cpp:204]

Any idea what these errors mean?

Thanks in advance!

Please go into the Plex shared folder.
See if there is a “Logs” directory.

If there is one, please make a ZIP file of the entire Logs directory. Download and attach it here so I may review it.

Attaching here: plex Logs.zip (1.7 MB)

Thanks!

I went through the steps in the Repair Database link and it fixed it, thank you!

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