Plex Server crashes every night

Plex Media Server
1

Server Version#: 1.32.1.6999
Player Version#: 4.106.2

Hi there,

Thank you for your help in advance! I’ve been a Lifetime Plex Pass user since the very beginning days and I’ve never experienced this before. Recently, at least for the past few months, my Plex started acting up and crashing on me every night. In the morning, I have to stop
the Plex Server, reboot my QNAP TVS-872XT, and restart Plex for it to start working again. This happened out of nowhere, and I’m not sure what to do to fix it. I would greatly appreciate someone’s input as it’s just become the biggest hassle to have to do this every day.

Thank you SO much for your help!
~E

Plex Media Server Logs_2023-05-24_07-20-55.zip (6.6 MB)

2

Thanks for the logs with the OP.

I see a lot going on and have some recommendations

  1. Scheduled Tasks
    – Recommend you trim it down

Screenshot from 2023-05-24 11-22-15

  1. Your DB is having problems either due to CPU loading (burning subtitles ??) or just fragmentation which builds over time.
    – How good are you at the SSH (Putty) command line for a tiny amount of typing?

I have a little tool. It runs with PMS stopped. It does what PMS can’t do while running.

It cleans up / reorganizes / packs the DB back into proper order.
Performance gains typically seen are worth the effort to run it every once in a while.

I have the full examples / how to in the README here

Let me know your thoughts

3

Thanks a lot for the suggestions. I went ahead and made those changes to the Scheduler. Unfortunately, I only have a work computer and it won’t let me download any software, so I won’t be able to run that, but thank you for sharing. I’ll see if it’ll work on my mac and try to go that route. I’ll let you know if it helps tomorrow…Cheers!

4

FYI, you can download it directly to the NAS via SSH/CLI using wget (it works on my Synology). No need to download to a PC/Mac first.

When you run the utility, choose stop, automatic, start. See the Readme on Github for additional details.

root@host:~#  wget https://github.com/ChuckPa/PlexDBRepair/releases/download/v1.0.5/DBRepair.sh

root@host:~# chmod a+x DBRepair.sh

root@host:~# ./DBRepair.sh
5

I tried changing the parameters to the ones mentioned above, but it still crashed last night. It was some sort of update with Plex that started this a while back.

Honestly, I wish I was comfortable enough to use that Database Repair Utility, but I’m not sure I’m tech savvy enough to pull that one off. I guess I can try. How do we “roll back” the version of Plex? Maybe I can try an older one that worked for me…

Thanks again for all your help!

6

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