Hi all!
Running Plex server on Windows 10 - it crashes almost immediately after launching player on any platform (Samsung TV, Android phone, iOs app)
I’ve tried to figure out what’s the problem and from the logs below I gather it has something to do with my GFX drivers.
Any help would be greatly appreciated.
I am a Plex Pass subscriber (if that helps : )
Server Version#: Version 3.104.2
Player Version#: Any and all are updated.
Lines in Plex Media Server logs:
Aug 06, 2019 15:59:47.437 [15020] DEBUG - Codecs: hardware transcoding: opening hw device failed - probably not supported by this system, error: Unknown error occurred
Aug 06, 2019 15:59:47.438 [15020] DEBUG - Codecs: testing h264_nvenc (encoder)
Aug 06, 2019 15:59:47.647 [15020] ERROR - [FFMPEG] - Cannot load nvEncodeAPI.dll
Aug 06, 2019 15:59:47.647 [15020] ERROR - [FFMPEG] - The minimum required Nvidia driver for nvenc is 378.66 or newer
Aug 06, 2019 15:59:47.648 [15020] WARN - avcodec_open2 returned -1313558101 for encoder ‘h264_nvenc’
Aug 06, 2019 15:59:47.648 [15020] DEBUG - Codecs: testing h264_mf (encoder)
Aug 06, 2019 15:59:47.923 [15020] INFO - [FFMPEG] - MFT name: ‘Intel® Quick Sync Video H.264 Encoder MFT’
Aug 06, 2019 15:59:48.137 [8108] DEBUG - Job running: C:\Program Files (x86)\Plex\Plex Media Server\CrashUploader.exe “–directory=C:\Users\SuneA\AppData\Local\Plex Media Server\Crash Reports\1.16.3.1433-359b06978” --version=1.16.3.1433-359b06978 --platform=Windows “–platformVersion=10.0 (Build 17763)” --serverUuid=5d62aca3d9aa2276fb6ea9d7c31d916a403017f6 --userId=sune@suneworld.com --sentryUrl=https://sentry.io/api/1233455/minidump --sentryKey=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx --vendor=Microsoft --model=x64 --device=PC
