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Pull the Plex server log files. Look in
Plex Media Server.log(and .1.log to .5.log) forERRORmessages that mention the database iscorruptormalformed. -
Move the Plex Data Folder back to a local drive. Having it on a network drive can lead to database corruption. Also, it will greatly increase the latency when reading/writing to the database, creating thumbnails, etc.
Reference: [HowTo] An extended guide on how to move the Plex data folder on Windows -
Download and run the PlexDBRepair Utility.
- Download & unzip DBRepair-Windows.zip
- Stop Plex Media Server
- Run it from the command line: c:\DBRepair-WinDev.bat.
- The utility looks for the Plex application and data folder in their default location. If needed, the BAT file can be edited to look in a different location. Edit the file with a text editor and look for the
REM These assume PMS is in the default locationsection.