Plex server crashing

  1. Pull the Plex server log files. Look in Plex Media Server.log (and .1.log to .5.log) for ERROR messages that mention the database is corrupt or malformed.

  2. Move the Plex Data Folder back to a local drive. Having it on a network drive can lead to database corruption. Also, it will greatly increase the latency when reading/writing to the database, creating thumbnails, etc.
    Reference: [HowTo] An extended guide on how to move the Plex data folder on Windows

  3. Download and run the PlexDBRepair Utility.

  • Download & unzip DBRepair-Windows.zip
  • Stop Plex Media Server
  • Run it from the command line: c:\DBRepair-WinDev.bat.
  • The utility looks for the Plex application and data folder in their default location. If needed, the BAT file can be edited to look in a different location. Edit the file with a text editor and look for the REM These assume PMS is in the default location section.