Can be better, for movies and series but the problem persists
for 1.18.5.2260 and 1.18.5.2309.
And the 1.17.0.1709 or 1.17.0.1841 (for me) will not be a solution after the end of the month, notice information regarding TV artwork in Plex
Can you please solve this ASAP, lot of weeks or even months with this problem and no solution yet.
This may help for some of the issues reported here
Plex Media Server 1.18.6.2348 is now out as beta
It has the changes for speeding up server database transactions that were causing timeouts and failure of Plex client apps connecting to the server - seen on servers with many libraries.
See release note for other changes
I install version 1.18.6.2368-97add474d and issue is not fixed At least for me.
Server Logs please and indication as to the time the issue arose
See https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/
https://support.plex.tv/articles/200250417-plex-media-server-log-files/
here is the log Plex Media Server Logs_2020-02-05_13-58-28.zip (4.5 MB)
So far so good, no issues with this 1.18.6.2368-97add474d
One thing I see is
Feb 06, 2020 16:13:00.506 [0x7fbcf8ff9700] DEBUG - [Scanners.bundle] Removing directory due to plexignore rule (/Movie 1/*extrafanart/*): /Movie 1/extrafanart
Feb 06, 2020 16:13:00.512 [0x7fbcd57fa700] DEBUG - Request: [127.0.0.1:47526 (Loopback)] GET /:/metadata/updateProgressMessage?message=Scanning%20A%20Movie%201%%29%2Fextrafanart
If it is ignored why update progress extrafanart,
any news on this ?
Hi, does anyone know if this has been fixed?
we are in the same boat
Seems to better since the latest update a week or so ago. I also noticed the latest update fixed an issue I was having using a third party audio app to connect to the Plex server.
Hereâs hoping Plex is finally starting to listen to peopleâs issues and addressing them.
Me again, Has this issue been fixed? Am stuck on v16 and this issue have been going on for months now.
There was a further fix since 1.18.6.2368
Release Notice for r 1.18.8.2461
Please install the current version 1.18.8.2527 and if you still get timeouts / errors on client apps - please get me fresh server logs
I wasnât getting error on app base clients app but more on webui side of things just fyi. I will install latest version and report back.
I did the update and Iâm now on Version 1.18.8.2527 - so, so far so good⊠Iâve not had any complaints and Iâve not had any issues 
Can now get ack to loving PlexâŠ
Thanks to all.
Am happy to announce that with latest version issue seems to be fixed i will be keeping an aye and report back if anything, thank you guys for the support and actually fixing this despite it taking some time. Feels nice to be on the latest version of plex again 
i take it all backâŠissue has not been fixed.
We know that the fixes already released made a big difference and frequency of timeouts on loading the dashboard reduced significantly on large libraries. .
We are still investigating database transactions performance and would be happy to look into new logs from your system when the problem arises and may need to get a copy of the database and also send you diagnostic build with extra log - but I need to see logs first
any particular reason why issue does not happen on v16 but does on v17/18 ? and i will be attaching the logs whenever i can.
could be some added new hubs for the dashboard that had slower database transactions
A lot of the slow transactions have already been addressed. Recently I was looking into slow dashboard loading and timeouts which may have been due to high settings for âOn Deckâ number of items/weeks
Will need to see from the logs which requests are taking longer still and leading to timeouts - Do the test after you optimize the database - click on the 3 dots next to the server name in the sidebar and then select Manage Server and then Optimize Database. This may take a few minutes and server could be unavailable during this period.
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