Server Version#: 4.20.2
The plex server keeps disconnecting with my Apple Tv when playing music. so here is what’s happening, I can watch 4k movies or listen to music uninterrupted for as long as I want, but if I browse back and forth between music titles and listen to small portions of the beginning of different songs the Plex server starts to disconnect and it takes me to the apple tv home page. Once it starts doing it, it will keep doing it even if I choose to play a specific song and I don’t browse any more, it will disconnect about every 2 minutes or so, none-stop.
Nothing?
reproduce the issue, download the logs, drop the zip file into a reply
- debug logs ON
- verbose logs OFF
Plex Web > settings > troubleshooting > download logs
you can also monitor the log window in real time to see if any errors or something obvious shows up to you.
plex web > settings > console
more specific information about your server would be useful as well.
on a pc, or laptop, or nas, or whatever
is it in a virtual machine
what os
what cpu, specific model numbers
how much ram
is your media stored on the server, or is the plex server separate from your media storage
what network, wifi or wired ?
what does your plex dashboard show when you are experiencing this problem ?
plex web > settings > dashboard
screenshot of the dashboard while experiencing the problem might be useful too
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