Plex server keeps shutting down on Windows 10

Plex Media Server Desktops & Laptops
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Server Version#: 1.25.9.5673
Player Version#:

Plex has been running on my server for years, and nothing else has been running along side it. however recently it has been crashing every day i found an FAQ resolution for the problem (Windows: Repeated crashes of Plex Media Server | Plex Support) but it didn’t work. I’ve also tried uninstalling and reinstalling it to no avail.

I am hoping someone more accustomed to debugging this software can take a look at my logs and tell me what the culprit is.
Plex Media Server Logs_2022-04-03_17-13-29.zip (3.1 MB)

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I have been dealing with this all weekend too. I shut off schedule tasks. This one has me po’d

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If it has been running for years, you might check your hard drive. It could be failing which is why it is crashing. Looking through the logs I see both network issues and issues with accessing and deleting files.

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I have the similar crash issue since 1.25.8. It appears happening once per day, probably during the scheduled maintenance window. Can’t find anything useful in the log so far. Rolled back to 1.25.7.5604 which is stable.

Update: just found the below crash report in Windows event log.

Fault bucket , type 0
Event Name: BEX
Response: Not available
Cab Id: 0

Problem signature:
P1: Plex Media Server.exe
P2: 1.25.9.5673
P3: 623b5193
P4: ucrtbase.dll
P5: 10.0.19041.789
P6: 82dc99a2
P7: 0009eddb
P8: c0000409
P9: 00000007
P10:
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1 Like
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A fix has now been released for Plex Media Server crashes with 0xc0000409 exception in ucrtbase.dll in the 1.25.9 beta

The release 1.25.9.5721 made available yesterday

Release Notes:

  • Fix for Window related EventSource crashes (#13437)
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