Server Version#: 1.25.8.5663
Player Version#: 4.69.1
Hello,
I have some issue with my Plex Media Server on Windows 11. I have to restart manually the service every time.
Frenquently the service crash and on event logs windows i only have this error logs :
Nom de l’application défaillante Plex Media Server.exe, version : 1.25.8.5663, horodatage : 0x62386c02
Nom du module défaillant : ucrtbase.dll, version : 10.0.22000.1, horodatage : 0xcb34958a
Code d’exception : 0xc0000409
Décalage d’erreur : 0x0009d37b
ID du processus défaillant : 0x37f8
Heure de début de l’application défaillante : 0x01d8452685404163
Chemin d’accès de l’application défaillante : C:\Program Files (x86)\Plex\Plex Media Server\Plex Media Server.exe
Chemin d’accès du module défaillant: C:\WINDOWS\System32\ucrtbase.dll
ID de rapport : c90f4d0c-0d19-49ba-aab6-5264cc0c752e
Nom complet du package défaillant :
ID de l’application relative au package défaillant :
And in the logs in Appdata : [EventSourceClient/mediaserver] Stopping.
Well, Dane… can someone give us a progress report? I use Plex so that I can take my media with me. It’s kinda hard when, 200 miles from home… I have to reboot a server once or twice a day that I have no access to. What’s the point of us USING Plex if this goes on much longer?
We are currently working with a large group of users that are faced with this issue, and do provide them with debug versions, that doesn’t fix things, but increase logging to enable us to crack this
As soon as there’s anything new, we will let you know…
And to the folks here having the debug versions, please remember to provide us with feedback in the shared DM. And on behalf of Plex, huge thanks for assisting us in fixing this
So I wrote a PowerShell script for this issue as it was happening on my server and I thought I should share it.
$Process = Get-Process -Name "Plex Media Server" -ErrorAction SilentlyContinue
If ([string]::IsNullOrEmpty($Process)) {
Start-Process -FilePath “C:\Program Files (x86)\Plex\Plex Media Server\Plex Media Server.exe”
}
Then I setup a scheduled task to start running at midnight and run every 5 minutes after that. The action/program powershell with the arguements “-file “C:\Scripts\Check-PlexRunning.ps1” -ExecutionPolicy Bypass”.
Not a perfect solution but since my server seems to die in the middle of the night this script/setup keeps it running and the only thing the end user might see a error saying error retrieving this content or whatever and if they try again it will start right up without issue.
For anyone with this issue I would suggest setting up AnyDesk for remote access. Has come in handy a number of times for myself in different situations.
