Server Version#: v.1.41.4.9463-630c9f557 Player Version#: All <If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled> NOTE: I am a beginner and need step by step help. I have had Plex running on my Qnap TS-453Be for at least six years. Upgrading th…

The popup refers to the Multimedia console. The popup says it is indexing, but the app says it is complete, though it is only 99% complete on generating thumbnails. As the NAS device is only used as a file storage place and a plex server, do I need the Multimedia Console running? …steve

OK, things seem to have picked up. Attached are three screen shots for you ..steve [processes Screenshot 2025-03-04 101930] [Storage Resources Screenshot 2025-03-04 101823] [CPU usage Screenshot 2025-03-04 101738]

It’s still crunching along, as I suspected. On the Storage page, in the upper right, change IOPS to Throughput. It will be a more useful report. As it currently shows, 524 iops is pushing the HDD to their limit (It’s I/O bound) Just let it keep running and you’ll get there.

OK, here is the throughput graph. How do we know this PMS causing this and not something else. Can we check PMS is running and not locked up? ..steve [Storage throughput Screenshot 2025-03-04 122359]

We know PMS isn’t locked up because: 43% CPU utilization The 4-core ApolloLake will show 25% (total) per core. (4x25 = 100) You’re therefore using 28% (1.2 cores for compute, 0.6 cores for system i/o) Notice the 17.9% I/O wait. PMS & QTS are waiting almost 18% of the time for the disk I/O to co…

OK, thank you so much. Where is the dbrepair tool? How do I run it? I assume there is no way to know how far through we are? I would really like my access back. All my music was scanned onto here. I may have to resort to CDs again :slight_smile: …steve

Steve, There is unfortunately no way of knowing how far it is in the process. If you started over, you’d have to go through all that processing time again to import it again… which is NOT fun. When you get to the point, here’s the DBRepair too. “Auto” mode is usually best for everyone. The …

So to help me. I use Putty to get into the NAS. How do I change folders, and how do I upload the program and which file is the program? …steve

First, we wait until the upgrade is complete. When it’s time, Download the ZIP file from my Github Using File Explorer (PC) / Mac, copy the ZIP file to the Public shared folder of the QNAP I’ll show you the rest when it’s time. First things first.

OK, but just as a point. There is no public shared folder visible. There is a public folder which has a bunch of log and sm2 files in it. Is this what you mean? Finally: when it finishes will the PMS become visible in the player automatically, or do I have to do something? in other words, how d…

PLex Server not responding after upgrade

Plex Media Server

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Plex Server not connectable after update to 1.40.2.8395 Plex Media Server server-synology	34	608	June 4, 2024
Unable to connect after update to 1.30.2.6563 Plex Media Server server-qnap	16	397	January 28, 2023
Server unavailable after updating to version 1.40.3 Plex Media Server server-terramaster	36	711	July 10, 2024
Error starting PMS on QNAP after upgrading QPKG Plex Media Server server-qnap	25	239	July 27, 2025
Corrupted DB on qnap NAS Plex Media Server server-qnap	14	218	March 29, 2023

PLex Server not responding after upgrade

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