Plex Server not working on My Cloud Home

Plex Media Server
1

Plex Service version on My Cloud home: 1.32.5.7358-8f4248874
My cloud home software version: 9.5.0-186

Error:

app.plex.tv is unable to connect to “My Cloud Home” securely

Tried troubleshooting with the help of this link:

Scenarios I also tried:

  1. Disabled plex and enabled it again. (The Plex folders were not modified)
  2. Disabled plex, deleted plex folders manually and enabled it again. (Plex folders did not auto-create after disabling plex and enabling it)
  3. Repeated Steps 1 after rebooting device. (Plex folders did not auto-create after disabling plex and enabling it)
  4. Rebooted my network and tried step 3. (Plex folders did not auto-create after disabling plex and enabling it)

Any help is much appreciated.

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