Server Version#: 1.25.5.5492-7000
Player Version#: Microsoft Edge 4.74.1
Synology DSM Version: DSM 7.0.1-42218 Update 2
I’m experiencing an issue seemingly out of the blue on PMS on my Synology DS918+
The app is installed.
The app is running.
The app/user/service has all the appropriate file permissions.
When I log into Plex I get: “The server “XXXX” is unreachable. Make sure it’s running, double check your network, and try again.”
I cannot access PMS locally on my internal IP and port - I get: “ERR_EMPTY_RESPONSE”
I have restarted the NAS.
I have updated PMS to the latest version.
No difference.
On starting up I see the following errors in the PMS log:
Feb 03, 2022 01:05:07.267 [0x7fabb9506b38] INFO - Plex Media Server v1.25.5.5492-12f6b8c83 - Synology DS918+ x86_64 - build: linux-x86_64 synology-dsm7 - GMT 00:00
Feb 03, 2022 01:05:07.267 [0x7fabb9506b38] INFO - Linux version: DSM 7.0.1.42218-2, language: en-US
Feb 03, 2022 01:05:07.267 [0x7fabb9506b38] INFO - Processor: 4-core Intel(R) Celeron(R) CPU J3455 @ 1.50GHz
Feb 03, 2022 01:05:07.267 [0x7fabb9506b38] INFO - Compiler is - Clang 11.0.1 (https://plex.tv b587490162c22e078c314e3f7dc560c691d126aa)
Feb 03, 2022 01:05:07.267 [0x7fabb9506b38] INFO - /volume1/@appstore/PlexMediaServer/Plex Media Server
Feb 03, 2022 01:05:07.459 [0x7fabb75c6b38] WARN - Couldn’t determine bundle identifier for plug-in at: “/volume1/@appstore/PlexMediaServer/Resources/Plug-ins-12f6b8c83/WebClient.bundle”
Feb 03, 2022 01:05:07.746 [0x7fabb7985b38] WARN - [MediaProviderManager] Unrecognized MediaProvider feature: availability
Feb 03, 2022 01:05:07.746 [0x7fabb7985b38] WARN - [MediaProviderManager] Unrecognized MediaProvider feature: availability-platforms
Feb 03, 2022 01:05:07.746 [0x7fabb7714b38] WARN - [MediaProviderManager] Unrecognized MediaProvider feature: availability
Feb 03, 2022 01:05:07.746 [0x7fabb7714b38] WARN - [MediaProviderManager] Unrecognized MediaProvider feature: availability-platforms
Feb 03, 2022 01:05:11.730 [0x7fabb7bc5b38] WARN - [EventSourceClient/pubsub] MyPlex: attempted a reachability check but we’re not yet mapped.
Feb 03, 2022 01:05:11.821 [0x7fabb7386b38] INFO - Sync: downloaded 0 sync list(s) with 0 sync items(s): 0 new, 0 updated, 0 deleted
Feb 03, 2022 01:05:11.831 [0x7fabb6f6db38] WARN - [DatabaseFixups] Held transaction for too long (/data/jenkins/server/3535999200/Library/DatabaseFixups.cpp:375): 0.330000 seconds
Feb 03, 2022 01:05:11.924 [0x7fabb7386b38] ERROR - CERT: Error acquiring new certificate: Failed to upload CSR: 429, <?xml version="1.0" encoding="UTF-8"?>
[errors
[error code=“1003” message=“API rate limit exceeded”]
/errors]
Feb 03, 2022 01:05:12.035 [0x7fabb75c6b38] INFO - LibraryUpdateManager path watching is disabled
Feb 03, 2022 01:05:14.724 [0x7fabb782cb38] WARN - NAT: PMP, got an error: Not Supported by gateway.
Feb 03, 2022 01:05:14.767 [0x7fabb78d3b38] WARN - [HttpClient] HTTP error requesting GET https://EXTERNALIP.21a41d6d5d6241e1834cee4ff375d81d.plex.direct:32400/identity (35, SSL connect error) (OpenSSL SSL_connect: SSL_ERROR_SYSCALL in connection to EXTERNALIP.21a41d6d5d6241e1834cee4ff375d81d.plex.direct:32400 )
I have no issues with internet access. All ports are correctly forwarded in NAT and I have no outbound firewall restrictions between PMS and the web.
Was working fine before the login API issue reported earlier tonight.
Any ideas?
Thanks,
Mike
