Plex server running on Raspberry Pi (Raspbian) doesn't load files from external hard drive

Plex Media Server Desktops & Laptops
1

Server Version#: 1.18.2.2058
Player Version#: 4.8.4

Hi,

I’m working with a Raspberry Pi 3 running Raspbian and Plex. My libraries are set to folders on an external hard drive which I can access freely in Raspbian and play the media files from. However, Plex is not detecting the media files.

The plex user has been set to the root user, is there still some user access issue I’m overseeing?

2

PMS runs under the plex user on my pi system, not root. What are the permissions on the mount points of the external drive folders?

3

Your server version should be something like ‘1.18.2.2058’ (latest version). ‘4.8.4’ is the web client version.
Did you change the permission folder to 755? ‘sudo chmod -R 755 /folder/to/your/external/drive’

4
5

My permissions are:
drwxrwxrwx

Full line:
drwxrwxrwx 1 pi pi 4096 Nov 29 13:15 ‘My Passport’

6

I’ve already tried this guide, but my external hard drive is already mounted. I don’t really understand why I should re-mount it if raspbian already recognizes it and allows access to it.

7

Did you change the owner using this file?

/etc/default/plexmediaserver

For some reason, this file doesn’t seem to have any effect running on a rpi. I had to create an override.conf file in the plexmediaserver.service.d folder.

/etc/systemd/system/plexmediaserver.service.d

override.conf

# Customize Plex's config
[Service]
#Environment="PLEX_MEDIA_SERVER_APPLICATION_SUPPORT_DIR=/mnt/www/plex/plexmediaserver/Library/Application Suppo$
#
# Transcoding temp dir
#Environment=PLEX_MEDIA_SERVER_TMPDIR=/mnt/www/log/plex/transcode
#  These values are only needed if you wish to change user & group
User=ws1
Group=ws1
#
# This is needed to change the default umask
UMask=0002
8

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